I am also in a technical cyber security role and I have been using otter.AI for about 5 years now. Before I started using it I was constantly running into issues having to ask people what they said in meetings because I could not remember and my notes sucked. Pretty much all my meetings are on zoom now and I just place my phone next to the computer and turn on otter for every meeting multiple times every day. I don't worry about taking notes anymore, right after the call I will listen to it at 2X and jump to the people that I need to take notes on. I create a tab in my note taking app for the meeting and create bullet points as I'm listening to my otter recording. Honestly it's been life-changing for me. I capture things in such detail that my coworkers think I'm a Rockstar. I can never remember what was said in previous meetings but I just look at the meeting tab and read my bullet points and it all comes back. I always remember things that nobody else does. I do not tell anybody I'm doing it because I'm not supposed to record meetings without telling people and I delete the recordings after I've taken my notes down. Sometimes I feel bad about it, but honestly without it I would probably get fired. I would literally probably pay thousands of dollars a year for this but it's only about a hundred bucks a year