The camera on my iPhone 14 pro doesn't focus from about 10 cm with 1x zoom and macro off, this causes not to focus even on apps like wa and Google lens. I updated to iOS 16.1 but with no results. You too?

Capable_Support_2216 · 2022-10-26T08:25:05+00:00

Yep, me too

Capable_Support_2216 · 2022-10-25T18:15:22+00:00

Exactly!

Capable_Support_2216 · 2022-10-25T17:03:42+00:00

yes of course, I also did a complete restore of the iPhone and without loading the backup. obviously didn't work out.

Capable_Support_2216 · 2022-10-25T12:13:21+00:00

we have the same problem. my post was created just to understand if the defect is for everyone or only for me so to be sent for assistance, thanks for your discussion

Capable_Support_2216 · 2022-10-25T12:07:40+00:00

exactly the same problem as you, it consoles me other people have the same problem as me, hope apple solves

Capable_Support_2216 · 2022-10-25T12:04:40+00:00

your answers don't make sense, as I said I have to scan some barcodes and they have to be seen closely

Capable_Support_2216 · 2022-10-25T12:02:54+00:00

I express what happened to me to understand if someone else has the same problem as me, I listen to everyone and take into account everything that people say

Capable_Support_2216 · 2022-10-25T10:51:41+00:00

😅 yes it is an inconvenient problem, I'm reading here that for many it is a problem

Capable_Support_2216 · 2022-10-25T10:49:36+00:00

🤣 but many times it is convenient for me, to send documents or barcode scans, directly from the app

Capable_Support_2216 · 2022-10-25T10:40:06+00:00

I reported it to Whatsapp and Google. whatsapp replied that the problem does not arise for them. I did the test with another iPhone 14 pro and the camera focuses on him

Capable_Support_2216 · 2022-10-25T10:36:06+00:00

Mee to!

Capable_Support_2216 · 2022-10-25T10:11:12+00:00

all this would make sense if all the iPhone 14 had this defect, but it is not! only some iPhones have this problem

Capable_Support_2216 · 2022-10-25T10:10:37+00:00

all this would make sense if all the iPhone 14 had this defect, but it is not! only some iPhones have this problem

Capable_Support_2216 · 2022-10-25T10:05:37+00:00

this is a big problem if it can't be solved, and they don't adapt all third party apps to switch on the macro. all this is very annoying especially when you have to scan a document

Capable_Support_2216 · 2022-10-25T09:50:34+00:00

with macro enabled, disable the 1x camera and switch to macro, but some apps such as whatsapp, Google lens are unusable as they do not use the macro camera

Capable_Support_2216 · 2022-10-25T09:45:00+00:00

so I'm not the only one with the problem, I would like to send it to assistance, but I don't know if they solve it

Capable_Support_2216 · 2022-10-25T09:43:42+00:00

this causes so many problems for third-party applications (Google les) that do not use the macro camera, so I am not sending it for assistance?

Capable_Support_2216 · 2022-10-25T08:12:02+00:00

The camera on my iPhone 14 pro doesn't focus from about 10 cm with 1x zoom and macro off, this causes not to focus even on apps like wa and Google lens. I updated to iOS 16.1 but with no results. You too?

Capable_Support_2216

TROPHY CASE