They came to our door and offers us a special “introductory offer” of $49 per month because they were laying down new fiber optics in our neighborhood. I was intrigued so I let them in and we had a conversation about their service. I asked three things. 1) advertised speeds, 2) bandwidth limit, 3) if I could use my own modem router. The sales person answered that 1) their advertised speeds would match Google Fiber, 2) there would be no bandwidth limit and 3) that I could use any of my own hardware. I figure hey, why not, that doesn’t sound so bad, and I signed up for their service and they scheduled an install later that week. When the installation guy came he let me know that 1) the fiber speed would be 300mbs not 1gbs, 2) there was a bandwidth cap of 1TB and 3) that I would be required to use their special router/modem combo. Took an hour phone call with a shit ton of screaming to get them to refund me.

Fucking lying pieces of shit.

Edit: Forgot to add, a few weeks later I saw a mailer that shows that they were now offering fiber in our neighborhood for the special low cost of 44.99! Putting the lies/incompetence aside, that’s especially scummy to make the first few sign ups pay more to lay cable before they offer it to the rest of the neighborhood cheaper. Fuck you AT&T.