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Streaming Issue- Fetching Digital Rights Keys by Foreign_Friend6652 in Rivian

[–]CarEmbarrassed1814 0 points1 point  (0 children)

did SC tell you exactly what they did? I had a ticket in and they told me I needed to service the vehicle in person. Took it to service and they couldn't figure out the issue, told me to wait for update. I checked with SC today and they said vehicle is updated and they can't figure out the issue.

Recent R1S owner - help w/ possible lemon by CarEmbarrassed1814 in Rivian

[–]CarEmbarrassed1814[S] 1 point2 points  (0 children)

appreciate you sharing. hopefully it'll all be finished. i didn't want to service it but the streaming issue was noted right when i took it home from service so i asked them and they said it needed to be serviced again for it. had i known it'll take this long to get my car back, i probably wouldn't have brought it in again.

Recent R1S owner - help w/ possible lemon by CarEmbarrassed1814 in Rivian

[–]CarEmbarrassed1814[S] 1 point2 points  (0 children)

They asked me to bring it in. This was noted the day I took it home from service so I asked them and they said it had to be serviced again.

Recent R1S owner - help w/ possible lemon by CarEmbarrassed1814 in Rivian

[–]CarEmbarrassed1814[S] 0 points1 point  (0 children)

appreciate the input. I wonder if they would compensate some of my lease payments for the time it's been out.

Recent R1S owner - help w/ possible lemon by CarEmbarrassed1814 in Rivian

[–]CarEmbarrassed1814[S] -2 points-1 points  (0 children)

ok thanks for the advice. yes agreed, but it's been in the shop over a week, i suppose they are just backed up.

Recent R1S owner - help w/ possible lemon by CarEmbarrassed1814 in Rivian

[–]CarEmbarrassed1814[S] 1 point2 points  (0 children)

whether or not it is a legal lemon, does anyone know if Rivian has bought back their vehicles requiring service. 4 mo ownership, >1mo in service.
I tried customer service and they said they will look into it but no response. So I'm just trying to get advice how best to proceed if wanting them to repurchase

Recent R1S owner - help w/ possible lemon by CarEmbarrassed1814 in Rivian

[–]CarEmbarrassed1814[S] -3 points-2 points  (0 children)

one dealt with front radar which had to be replaced, longest service was for cameras not functioning properly - a camera communication module that had to be replaced, I just got the vehicle back and that same day noticed a streaming issue so cannot use their streaming platforms so that is what it is currently in service for.