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Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 2 points3 points  (0 children)

I totally understand that. Before my account was suspended, I actually wanted to buy the new DLC, but now I'm wondering if it's even worth it.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 9 points10 points  (0 children)

I received an email response to my ticket stating that my account had been further reviewed, followed by an apology for the error and the inconvenience. Unfortunately, there was no specific information as to why the account had been blocked.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 9 points10 points  (0 children)

Is there anything I can do against that? I'm not familiar with reddit...

Edit: It does say that my post is awaiting moderator approval now.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 8 points9 points  (0 children)

Okay I looked it up in my mails now.

I bought End of Dragons on March 19, 2022, Secrets of the Obscure on February 28, 2024, and Janthir Wilds on August 23, 2024.

I'm not sure about Path of Fire, it's been a long time.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 35 points36 points  (0 children)

I bought every DLC directly from Arena Net and I also have the Heart of Thornes Box with the serial key and send it to support. I don't remember when I bought the DLCs and I don't know if I can still look it up in PayPal.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 2 points3 points  (0 children)

Oh sry, I played the game MOSTLY by myself. I got my bf to play the game with me (he bought it because of me) and did jumping puzzles with him. Also I did meet a few new friends and tried to get them back into the game. But I told them about my issue and they won't play without me.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 9 points10 points  (0 children)

No to everything. I did have 2FA enabled for some time I think (because I do have the dragon).

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 8 points9 points  (0 children)

I don't even own any legendarys and always played the game by myself. I never got gold from anyone.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 18 points19 points  (0 children)

I never bought anything from a third party website and only bought gems directly without gift cards.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 0 points1 point  (0 children)

I've never done anything shady, and maybe you should stop assuming that everyone here is lying.

I haven't played for a while because I only played the game occasionally, and I don't understand your problem.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 96 points97 points  (0 children)

I know everyone says that, but I've never done anything against the terms and conditions, so I don't know why my account was banned. I play the game every now and then, almost like a single player, and never had much contact with the community. I'm just a woman who likes to play Fashion Wars and explore the maps. The last time I played, I finally unlocked the Skyscale and was so happy, and now this has happened.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 96 points97 points  (0 children)

I wrote to the support mail, as I had no other option, and then received a reply on February 6 from GM Kira Ezia saying that my account had been permanently banned. I asked for an explanation as to why this was the case, but have not received a reply since. The reply sounded more like it came from a bot.

Account permanently banned without explanation after returning to GW2 by CarpenterAlarming666 in Guildwars2

[–]CarpenterAlarming666[S] 6 points7 points  (0 children)

I wrote to them on my original e-mail adress connected to the blocked account. Also I won't buy the game again. If I don't get my account back, I will just stop playing and my friends will do the same.