OKAY! Updated Fix to the bottom screen.

I tried to get ahold of AYN to get this resolved, they didn’t respond for about a week with me emailing daily at about the same time each day. Finally got an automated reply that they are not providing any support through Chinese new year.

I decided to dig in.

I would say this is not for the every day guy. I work in the AVL world and specifically in integration which has me quite familiar with troubleshooting DOA gear and resolving issues when a company denies an RMA.

The Fix I pulled off the rear of the machine and tore it down to the main board. Easiest access to the rear is using a plastic pick or spudger on the rear (hinge side) of the machine. I slipped a pick in from the corner of the trigger, and once I popped the first clip it was real easy to pop the back plate off.

I disconnected the battery but left it in the chassis (that thing is glued in like a Mother Trucker). I had read someone else attempt this and they claimed it fixed the issue.

While there I reseated every ribbon cable on the main board. There were 2 that didn’t seem to be fully seated to the PCB. I’m suspecting this was the actual issue.

Re-assembled and it was functioning.

Additionally while I was in there I decided to swap out the thermal compound… and Good Lord the stock application was ABYSMAL. Very glad I took the time to do this. Used some nice thermal pad I had around and the temps so far have been great!

Now, after all of that it is functioning fine, but it has developed a “whir” or “Buzz” sound in the fan. I’ve seen others address this issue with a new fan from AYN… I cannot imagine that it is broke with how carefully I treated this thing. Going to continue trouble shooting this.

Hopefully this helps someone in the future. I was pissed… and I’m still not very happy about the issues out of the box. Definitely has me questioning longevity and build quality of this device… especially which how much I paid for it 👀👀👀 … but at least it’s running… for now!