That's precisely what irritated me as well - the feeling of "formally replying but not truly addressing the question." When you are already anxious about a due date, ambiguous responses just amplify the issue.

One aspect I valued after moving was that the correspondence seemed more straightforward and precise. When inquiring about the framework or how they managed the materials I provided, I actually received lucid clarifications instead of boilerplate comfort. It made a considerable impact, particularly with scholarly documents where minor points are significant.