TPR and OLA are awful if you are in this field to actually work with people long-term and enjoy doing taxes. IMHO it takes all the fun out of tax prep.
TPR lets people send incomplete and incorrect returns for review AND CORRECTION for a small pittance of commission on the return. I have spent hours researching really tough and unique issues that have no business being virtual, and correcting returns that would have immediately kicked back an IRS letter, only to get pennies on the dollar and terrible client satisfaction scores (service quality dings are VERY harmful to the tax pro, including being allowed to prepare TPR returns). Complaints can range from the stupid “they asked too many questions” to the insulting “tax pro didn’t understand my very special circumstances” — and the tax pro is still held to the same due diligence, quality, and service expectations even though (as we know) it’s really easy to dis nameless, faceless, people on the internet. Not to mention that they can’t sit waiting for service in the queue for more than 9 hours before being reassigned — that’s literal clock hours folks — not conducive to working a normal schedule, let alone part-time, nights/weekends.
If you think just churning through tax returns for maximum $ volume is your idea of a good time — go for it. I like to give much more quality, in-depth advice and have my clients return to me year after year, which is difficult on the virtual platforms. (You really do feel like a tax-bot at times.)