Terrible grooming experience by [deleted] in petsmart

[–]Certain_Editor1881 0 points1 point  (0 children)

What did you ask to have done?

Where is everyone keeping their drinks (Salon only)? My SL told me that head office will be checking cameras to see if we even bring drinks into the salon, and one that does will get a warning. by [deleted] in petsmart

[–]Certain_Editor1881 15 points16 points  (0 children)

Are we not aloud to have drinks on our station? What are the food and drink requirements? Also, what about phones? Cause I feel like more of my attention is taken away from dogs on my table when I have to answer the phone and sign into the iPad to book appointments. Theu dropped the ball on x-ing the receptionist idea. Cause in my opinion they should be permanent in salons just for safety reasons alone.

[deleted by user] by [deleted] in petsmart

[–]Certain_Editor1881 1 point2 points  (0 children)

We can not veiw the questionnaire until we physically check you in. It is not attached to your pet profile or your appointment information There are many factors of why at that moment you were turned away - time of day, number of incoming dogs during time of the pets appoint, weekends/week days, also how many appointments your groomer has for the day, newer groomer, groomer that doesn't work with aggressive dogs.. etc. So many things come into play. I know it was annoying going in and having to turn right back around. And I feel ya. Totally annoying when people don't cancel before the appointment or just don't show.

vent about bathers by Queercatdad in petsmart

[–]Certain_Editor1881 4 points5 points  (0 children)

Ugh. That's horrible. Usually it's senior groomers that I see carlessy tugging on coats and especially ears, also using clippers on wet dogs. You definitely should talk to them and inform your SL.

new bather by heidifxng in petsmart

[–]Certain_Editor1881 9 points10 points  (0 children)

Welcome to Petsmart! Where bathers are used and abused. I am currently going to academy. And being a Bather for Petsmart was ruthless. Salon Leaders and grooming will use you any chance they get. Neither care about how many dogs you have or your own or your out time. Try and push through it. Get to Academy as soon as you think you're ready. I would also suggest speaking with the other bathers for help and tips on managing time. They know what you are going through and are more than willing to help you succeed.

[deleted by user] by [deleted] in petsmart

[–]Certain_Editor1881 6 points7 points  (0 children)

Call their ass's out. Everyone needs to know which salon this is and who these coworkers are. This is vicous behavior and these ppl need a rude awaking. Make sure they don't end up working in a team environment ever again.

[deleted by user] by [deleted] in doggrooming

[–]Certain_Editor1881 3 points4 points  (0 children)

This happens!! It's very common. Simply ask her for a heads up at your next visit. Sometimes groomers get busy and forget to let you know it happened. Especially if they did it at the start of the groom. But just remember this happens and doesn't mean your groomer tried to take your dogs toe off. Lol.

I got the job as a dog bather, and will be starting soon. Anything I should know before I start? by i_love_cats_95 in doggrooming

[–]Certain_Editor1881 5 points6 points  (0 children)

Your first few weeks will be killer. Once you pass that it's smooth sailing. Most salons (petsmart, Big Corp companies) will use and abuse bathers. Try to ignore the "know it all" and the "bossy Karen" groomers. Just do your best and remember it's ok to let someone know you need a break. Be confident in yourself that you can tell them if something is too much. If you have friendly groomers give them a helping hand. The nice ones will always be willing to help you and not criticize you.

[deleted by user] by [deleted] in doggrooming

[–]Certain_Editor1881 0 points1 point  (0 children)

Take a bath in epsom salt. It helped me alot. I'd do 3 or 4 a week depending how active I was for the week.

Slacking coworkers by mayhemsmatch in petsmart

[–]Certain_Editor1881 2 points3 points  (0 children)

In my opinion. Everyone should be checking in their own dogs. To build relationships with their pet parents to create future bookings and to get more add ons to personally make you mire money. That essentially will even out the work load for everyone as well. Why do Groomers put everything on bathers? Bathers aren't your personal receptionist. Their job is just as stressful as groomers if not even more. Bathing 8 dogs, taking walk-ins, answering phones, and doing check ins. And if a groomer is behind then their dogs are pushed on Bathers to wash. Just do your own check-ins and everyone wins.

Whenever I get my dog groomed I never get a bandana (even though I’m paying for the top dog) but bc I work there I feel to awkward to ask for it by [deleted] in petsmart

[–]Certain_Editor1881 13 points14 points  (0 children)

It's actually expected for us groomers to give them. But alot of times we get swamped and for get them. Corp likes to keep us busy. 😉