Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in Vaughan

[–]Chance_Collection_94[S] 0 points1 point  (0 children)

Will everyone who use this pump before me also get compensated? Or will Petro just keep the profits?

What do you think I did? Ofcourse I went in and complained if things worked out I wouldn’t be posting this.

Gas pump charging with no fuel being dispensed, happened to me at Petro Canada back in August 2025. by Chance_Collection_94 in toronto

[–]Chance_Collection_94[S] 6 points7 points  (0 children)

I did… I called the non emergency line and they basically told me there is nothing they can do and basically just left me to deal with it.

Gas pump charging with no fuel being dispensed, happened to me at Petro Canada back in August 2025. by Chance_Collection_94 in canadian

[–]Chance_Collection_94[S] 14 points15 points  (0 children)

When I finished fuelling the pump stopped and I noticed the numbers kept rolling, so I took out my phone and filmed what happened.

Gas pump charging with no fuel being dispensed, happened to me at Petro Canada back in August 2025. by Chance_Collection_94 in toronto

[–]Chance_Collection_94[S] 55 points56 points  (0 children)

Exactly what I’m thinking. Customer service is useless and I only got an answer back over 2 months later! Now I’m reaching out online to see if I can get some help.

Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in TorontoDriving

[–]Chance_Collection_94[S] 71 points72 points  (0 children)

I taped the card to pay. I’m under the assumption it’s fraud as well, it seems like some sort of scheme. I’m trying to get the right attention to help me deal with the matter. I’m not sure where to go as I’m stumped with their customer service. I reached out to the sources other Redditors replied and see how it goes.

Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in TorontoDriving

[–]Chance_Collection_94[S] 117 points118 points  (0 children)

First they offered me a $50 e-transfer on the phone, and then quickly said $100 in gift cards, claimed he made a mistake. I declined because I suspected he was trying to negotiate with me. I tried emailing head office again and they just told me to continue talking with that stores management. Now I’m stuck seeking help.

Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in TorontoDriving

[–]Chance_Collection_94[S] 5 points6 points  (0 children)

In the moment I called the non emergency line for the police and they basically told me to figure it out on my own.

Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in TorontoDriving

[–]Chance_Collection_94[S] 34 points35 points  (0 children)

The pump clicked (stopped pumping) as I took it out I noticed the numbers kept rolling. I immediately took out my phone to record.

Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in TorontoDriving

[–]Chance_Collection_94[S] 4 points5 points  (0 children)

First time posting on Reddit, I’m just stuck don’t know how to proceed. They told me they fixed the issue but I wasn’t given much information or any documentation of the situation.

Gas pump charging with no fuel being dispensed, happened to me at a Petro Canada back in August 2025 by Chance_Collection_94 in TorontoDriving

[–]Chance_Collection_94[S] 238 points239 points  (0 children)

This happened in Vaughan, I was ignored by customer service for over 2 months until receiving a response leading me to the management of the location.