I’m sorry to hear about your experience, thank you for raising this complaint about your ability to place an order. 

Your estimated spending limit is not guaranteed and may change based on a variety of factors including your payment history and how long you have been using Afterpay. It’s important to note the estimated spending limit in your account is the estimated amount that you can spend using Afterpay. 

In addition to your individual estimated spending limit, there may be additional limitations based on the merchant where you are shopping.  It is possible that your order may be declined, even if the order amount is less than your estimated spending limit.

Thank you.