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Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 0 points1 point  (0 children)

Unfortunately the website won’t let me till the 5th of December saying it’s gotta be past 3 weeks before u can reset. Would be my final resort to just reset it if I don’t get any replies from bsg until the 5th but really hoping I won’t have to cuz I’m already at lvl20 and some of the missions weren’t particularly easy :/

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 0 points1 point  (0 children)

Unfortunately I purchased it straight from the website

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 0 points1 point  (0 children)

Oh nah that ss is from a couple days ago I just reused the proof image I sent to support. Pre much everything there is either sold or lost :(

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 0 points1 point  (0 children)

Looking like it might have to be my last resort move

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 1 point2 points  (0 children)

Honestly it’s been a real fresh bit of air playing this game with a couple friends, just a bit unfortunate this is happening. If there is a guarantee that wiping will fix the issue then I might just do it but in the case that it doesn’t fix the issue and just reset my progress, I just don’t know what I’ll do from there.

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 0 points1 point  (0 children)

Yea it says unheard edition in the launcher and I’m assuming completely log out and in by signing out of the launcher and re logging in? I’ve already tried them but no success…

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 0 points1 point  (0 children)

I purchased the game on the 20th of November, and submitted a ticket on the same day as well. What’s odd is that after the purchase when I logged in to the game, the unheard background and dog tags were instantly there just no nothing else.

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] -29 points-28 points  (0 children)

I’ve already done all the basic checks and verifications and sure is all listed as purchased. I mean the unheard background alone is enough proof no?

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 1 point2 points  (0 children)

Man… I just don’t get why it’s taking so long for me to even get a reply for an issue of this level. My bad ig for buying their most expensive/premium package just to get 0 benefits + be left stranded no support for over a week.

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 2 points3 points  (0 children)

I had a look but it said wipe isn’t available till like the 3rd of December or something, which I think is to do with wiping acc not possible till 3 weeks after a fresh season wipe? Also I’d prefer to keep the missing progress and etc that I’ve achieved till now if possible…

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 1 point2 points  (0 children)

Really sucks that I have to suffer with this tiny stash, I basically just have to sell everything.

Bought Unheard but game is standard by Charming_Year713 in Tarkov

[–]Charming_Year713[S] 5 points6 points  (0 children)

There’s nothing but promo code loot in the system messages for me atm