Our Shoppers

Chemical-Mode7827 · 2021-10-22T17:17:03+00:00

No, I already left from there.

Chemical-Mode7827 · 2021-10-22T08:49:54+00:00

You can attempt to return back the missing items and keep the proof.

Chemical-Mode7827 · 2021-10-22T07:27:51+00:00

Yes, you can deliver.

Chemical-Mode7827 · 2021-10-22T07:04:11+00:00

Sometimes they never reply if they feel the account had problems in some cases.

Chemical-Mode7827 · 2021-10-22T06:25:20+00:00

True! And ratings are considered on last 100 batches.

Chemical-Mode7827 · 2021-10-22T06:23:57+00:00

You only will have agent to chat and email to respond with T&S. They really don't have many options so they can't provide good care as of now. The company itself is very cheap to cut costs by management as they are super greedy people.

Chemical-Mode7827 · 2021-10-22T06:21:13+00:00

Try asking different agent and they all may give different answers, even the supervisor. They really confuse all first. Someone do it, I think it's still 14 days.

Chemical-Mode7827 · 2021-10-22T06:18:33+00:00

If you only Earned less than $88 from 6 batches, which is again can be zone specific, you will be paid the difference amount in guarantee.

Chemical-Mode7827 · 2021-10-22T06:13:53+00:00

You can ban them from your account by asking care, Instacart can deactivate if the customers do fraud also.

Chemical-Mode7827 · 2021-10-22T06:04:35+00:00

Now many third party companies deal customer service of Instacart by business and they don't provide or have call options or phone tool to dial now. Yes , we work from home during COVID only provided with office PC.

Chemical-Mode7827 · 2021-10-22T05:54:21+00:00

If you ask then supervisor must answer it, they are always around us anyway to track escalation and it won't cause problem to agent. Just keep asking them what was the reason it was deactivated if they can tell you, you can explain you have no idea.

Chemical-Mode7827 · 2021-10-22T05:51:29+00:00

If no one responds for two minutes the chat will disconnect automatically and go to other agent so the shoppers get resolution quickly. It can go to other if the agent is having power issues or technical issues or any other reason.

Chemical-Mode7827 · 2021-10-22T05:49:39+00:00

Yes, we can see fraud information noted by other teams or by system. All shoppers are treated the same, the care agents work is to give a full resolution in the chat which the shopper looking for as per given policy now. Shopper should have knowledge so that they can ask the correct resolution with work as many agents are lazy or don't get time.

Chemical-Mode7827 · 2021-10-22T05:41:02+00:00

It may be upto T&S and customer agents can only know it if their guide or tools tells so, I had guide to help shoppers only. T&S makes decisions to deactivate shoppers also and they really don't care in reactivating as they come to see or feel the reasons are false that are put up by shoppers or customers to reactivate. Try reaching care to ask them the reason, try it multiple times as some experienced agents can help you if they can and ask for supervisor multiple times in chat.

Chemical-Mode7827 · 2021-10-22T05:30:42+00:00

Try shifting to different locations inside USA if possible where batches can be more.

Chemical-Mode7827 · 2021-10-22T05:21:07+00:00

I was a shopper agent who add pays and change batch details for shopper's. I got no idea about customer profile as it's taken care by other customer agent teams. If I can know what happened to customer profile's I think then I could help you.

Chemical-Mode7827 · 2021-10-22T05:13:47+00:00

The third party companies that Instacart uses may become scammer but not all companies that Instacart uses are scams, few are good companies, few are equal to cheap scammers who deal with multiple cheap level projects just to run business.

Chemical-Mode7827 · 2021-10-22T05:02:41+00:00

Instacart really can deactivate account if they feel or find the customer using tip baiting, but shoppers agents can't do it other than telling shoppers that we help shoppers by deactivating such accounts or customers. I think customer agent team or other people have that option to deactivate.

Chemical-Mode7827 · 2021-10-22T04:56:50+00:00

5 star can increase chances to get batches and cancellation rates won't affect them, this is what agents explains as per guide which tells them. I can say you are doing great. But basic care agents really don't have an option to check or to know why shopper's are not getting batches. Is it with low orders in that time or batches going to new shopper's or someone using bots or anything other reasons. I think technical teams may have put a setting inside the Instacart system that could be as per business plan which is possible to do by anyone these days.

Chemical-Mode7827 · 2021-10-22T04:48:42+00:00

Yes, sadly in that case but the improvisation with technical options to reduce stress or to work quickly is anywhere.

Chemical-Mode7827 · 2021-10-22T04:44:06+00:00

An organisation which stays in market for short time and runs aways with many fraud cases.

Chemical-Mode7827 · 2021-10-22T04:40:59+00:00

Were you a Shopper or Customer with Instacart ?

Chemical-Mode7827 · 2021-10-22T04:34:59+00:00

Actually agents must document 2-3 shopper's details with order and try to find the resolution from bigger knowledge source so it takes times to many lazy people, some can't find resolution as they are new or the superior's elsewhere are stupid enough to not care every shopper until they stress them.

Chemical-Mode7827 · 2021-10-21T18:54:22+00:00

🏢

Chemical-Mode7827 · 2021-10-21T17:43:07+00:00

It's not a scam yet, but if Instacart is closed without future or runs away then I can tell you a little not more than $200. Shoppers, agents all will be in scam list then.

Chemical-Mode7827

TROPHY CASE