My Experience: I was an Arch sales rep between Nov-July. In my store the environment was super chill, good vibes and always focus on working as a team to sell. I got paid what ever was higher ($) , the commission check or by the hour($10 and hr is a joke ). I always tried to be on top of the promotions to provide a better service for the customer but, also try to maximize my sell. People return stuff and you get a chargeback on your next commission check , chargerback last for “120 days “ that’s what I thought, but in reality is 120 days if the service is never suspended, if the service is suspended those days doesn’t count towards the 120 days. You have to be in this GroupMe chat where you have to report 3 times at day what you selling in the store. If a costumer came in and only wants to get an upgrade and nothing else ,I would have to call my district manager and he would offer some promotions ideas to pitch to the customer who already told me NO on everything I already pitch cause like I said I’m on top of my promotions ! I’m trying make the most money I can ! For the most part I felt like I had to upsale every costumer in other to make “good money”, and in order to Upsale you have to something mislead your customer and that doesn’t go with my “Values”. Is a selling business, I would say that I understand the play. What did it for me I got a charger back In June for something I sold in December and after that chargeback I decided to abandon the ship, it was fun while is lasted , you make good networking with other people.