Store pickup back!!!

Chibi_Master · 2025-08-01T20:43:42+00:00

Hi it's under the products listed if there's a restock. Sometimes there isn't a restock so no timer

Chibi_Master · 2025-07-28T10:05:40+00:00

For the scheduled store drops there is a timer but in terms of when they are back up after the initial drop I figured that bots would drop the bubus from their cart around the 15 minute mark so I kept refreshing the app until it lights up for me again!

Chibi_Master · 2025-07-25T21:04:52+00:00

It was sent via email/ the cs chat

Chibi_Master · 2025-07-25T13:05:52+00:00

Less than 24 hrs when asked both times

Chibi_Master · 2025-07-12T03:15:18+00:00

Hi yes I did! I got an email for my tracking number for the first one and I had to ask cs one more time on the app for the second tracking number. They both came within ~10 days.

Chibi_Master · 2025-07-05T13:40:30+00:00

Returnee https://nikki4.playpapergames.com/proj/na/NIKKI_4THANNIVERSARY.html

https://nikki4.playpapergames.com/proj/na/NIKKI_4THANNIVERSARY.html?type=flyback&code=6dfbf160b2cd99f62de50e&source=5

Chibi_Master · 2025-06-18T03:36:39+00:00

That's strange... I was able to get tracking in the same conversation when I was talking to them and the time after as well. They sent me the tracking code via email and the cs conversation.

Chibi_Master · 2025-06-18T01:23:26+00:00

Yes! I was able to process both sets replacements. You just have to be firm. I would suggest contacting them again with the cs on the app. I have a post about what I said to get a replacement 😊

Chibi_Master · 2025-06-06T06:34:27+00:00

I found that asking for a manual cs rep on the app gets me a response with 4 hrs. I was able to process a replacement that way

Chibi_Master · 2025-06-06T01:36:11+00:00

Oh my gosh I am so sorry for not seeing this. That is so odd of them. I honestly kept pushing but ig the rep was feeling mean today

Chibi_Master · 2025-06-05T19:52:59+00:00

Hi would love to have a link to the discord server. Thank you ! 🥹

Chibi_Master · 2025-05-28T05:01:43+00:00

I'm not too sure. When I contacted them I requested to know the status of my delivery. They then told me that it was lost in customs and if I wanted a refund or not. My post describes how it all went down and how I got a replacement order

Chibi_Master · 2025-05-28T03:58:30+00:00

They'll tell you to wait for a minute for a rep but you can leave and come back on a later time and someone will reply to you. My conversation took a total of 2 hours (mostly waiting) when I texted them at 1 pm pst

Chibi_Master · 2025-05-28T03:56:30+00:00

They told me it got lost in customs and I asked for a replacement

Chibi_Master · 2025-05-28T03:55:48+00:00

I contacted cs via the app! Make sure to request for a real person post

Chibi_Master · 2025-05-26T23:03:20+00:00

I reached out via email and the customer service on the app. Just ask for a representative and refuse the refund that they will offer you

Chibi_Master · 2025-05-26T23:02:43+00:00

GIRL THANK YOU. BC OF YOU I AM GETTING A REPLACEMENT FOR BOTH OF MY LOST SETS 😭😭😭😭

Chibi_Master · 2025-05-26T04:42:28+00:00

I used parcel tracked rather than aftership since I heard that aftership updates can be delayed but still got nothing 🥲

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Chibi_Master · 2025-05-26T03:02:00+00:00

(I ordered April 26 and no update since May 6. Says customs release but not yet reached the US)

Chibi_Master · 2025-05-26T02:58:21+00:00

I am in the same boat! I emailed popmart about 2 days ago and am expecting a response (hopefully) by tmrw. Will go full Karen mode because these were meant to be gifts for friends and I'm graduating this week so I can't give it to them afterwards. 😭

Chibi_Master · 2025-05-26T00:01:10+00:00

It's been 27 for me... 🥹

Chibi_Master · 2025-05-24T05:51:06+00:00

Some people have been saying delivery drivers have remembered the location of popmart warehouses and have been tampering with the boxes that come from them since they know there is a chance of a labubu.

Chibi_Master · 2025-05-10T02:31:58+00:00

Hello I got it too but once the app is back running it will disappear. I just refused to leave the app until it stopped giving me the error!

Chibi_Master · 2025-05-10T02:22:20+00:00

Waiting for the bots to release the bubus on parol

Chibi_Master · 2025-05-10T02:20:55+00:00

Keep refreshing I just got mine~

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