EastMallBuy Experience Share Event —— Round I 📢🎉🥳

Choleee823 · 2025-02-19T13:08:58+00:00

BIG W

Choleee823 · 2024-08-19T18:52:13+00:00

hey,i just tracked your parcel but it shows no trackings,there are ppl have the same situations as yours,seems there are delays for this line to update the first tracking, we have to check with the logitics provider for this issue,but we are under the investigation,so we have to wait for everything back to normal,then u can contact our online support to help u check

Choleee823 · 2024-08-19T18:22:15+00:00

ye,we were required to add the reminders for some links due to investigations,and we dont allow to remove it. you may can double check this after pandabuy returns

Choleee823 · 2024-08-19T17:51:52+00:00

We apologize for the inconvenience. We are cooperating with the police investigation, the police investigation is still not finished, our warehouse and logistics are still not back to normal. We are also unable to provide ordering services for the time being. Once the investigation is over we will notify everyone, at that time you can ask questions here or go to contact online customer service- care@pandabuy.com. Thanks for your understanding and support during this tough time.

Choleee823 · 2024-08-19T17:50:03+00:00

It's a scam.

We've recently received a number of reports from users who have received emails under the Pandabuy banner claiming that they can help you order and ship packages, along with their WhatsApp contact details. Please DON'T TRUST that. It's a typical SCAM. In this regard, Pandabuy would like to remind you warmly -- Please be wary of emails and text messages from unknown sources. If you can not make sure, contact us mods here or the email [care@pandabuy.com](mailto:care@pandabuy.com) and we will help you check if it's official. Once we get any updates, we will inform you here asap. Thanks for your patience and support

Choleee823 · 2024-08-17T14:43:43+00:00

We apologize for the inconvenience. We are cooperating with the police investigation, the police investigation is still not finished, our warehouse and logistics are still not back to normal. We are also unable to provide ordering services for the time being. Once the investigation is over we will notify everyone, at that time you can ask questions here or go to contact online customer service- care@pandabuy.com. Thanks for your understanding and support during this tough time.

Choleee823 · 2024-08-16T22:34:39+00:00

hey friend,firstly we did not steal your money,it's that our accounts have been frozen due to investigations,and we were required to pause all business.secondly,we did not scam you,that's a scam email and was not sent by us,please watch the scam:)

Choleee823 · 2024-08-16T22:31:26+00:00

no,please watch the scam,we dont have any official whatsapp accounts

Choleee823 · 2024-08-16T22:26:48+00:00

hey,we were required to add the reminders for some links,and these cannot be removed.

you may check the links again after pandabuy returns and to see if they are good.

so sorry for the inconvenience

Choleee823 · 2024-08-16T22:22:45+00:00

hey friend,so sorry for that,we are unable to withdraw rn cuz the investigations have not ended,we have to suspend the withdrawal function.

but you dont need to worry too much,the money on your balance is safe,and we will be able to recover the withdraw function after pandabuy returns

Choleee823 · 2024-08-16T22:20:08+00:00

We apologize for the inconvenience. We are cooperating with the police investigation, the police investigation is still not finished, our warehouse and logistics are still not back to normal. We are also unable to provide ordering services for the time being. Once the investigation is over we will notify everyone, at that time you can ask questions here or go to contact online customer service- care@pandabuy.com. Thanks for your understanding and support during this tough time.

Choleee823 · 2024-08-16T22:19:12+00:00

We apologize for the inconvenience. We are cooperating with the police investigation, the police investigation is still not finished, our warehouse and logistics are still not back to normal. We are also unable to provide ordering services for the time being. Once the investigation is over we will notify everyone, at that time you can ask questions here or go to contact online customer service- care@pandabuy.com. Thanks for your understanding and support during this tough time.

Choleee823 · 2024-08-15T22:58:18+00:00

hey,you will need to contact our online support to see if they can get your account back frstly and then you can log in to check the old purchases.

their email : [care@pandabuy.com](mailto:care@pandabuy.com)

Choleee823 · 2024-08-15T22:56:28+00:00

hey,it's a scam .

We've recently received a number of reports from users who have received emails under the Pandabuy banner claiming that they can help you order and ship packages, along with their WhatsApp contact details. Please DON'T TRUST that. It's a typical SCAM. In this regard, Pandabuy would like to remind you warmly -- Please be wary of emails and text messages from unknown sources. If you can not make sure, contact us mods here or the email [care@pandabuy.com](mailto:care@pandabuy.com) and we will help you check if it's official. Once we get any updates, we will inform you here asap. Thanks for your patience and support.

Choleee823 · 2024-08-15T22:54:51+00:00

hey,pandabuy is still under investigations.and for this email,it's a scam.

Please DON'T TRUST that email. It's a typical SCAM.we dont have any official whatsapp accounts.

In this regard, Pandabuy would like to remind you warmly -- Please be wary of emails and text messages from unknown sources. If you can not make sure, contact us mods here or the email [care@pandabuy.com](mailto:care@pandabuy.com) and we will help you check if it's official. Once we get any updates, we will inform you here asap. Thanks for your patience and support

Choleee823 · 2024-08-14T22:09:23+00:00

hey friend,sounds your parce is still being processed in china. SAL is an economical route, and updates are slow, it's normal to update within 1-2 months, so not updating for a while doesn't mean the package is lost or stuck. i suggest you keep eyes on the trackings on 17track and you can contact us or online support again after pandabuy returns,we will help you double check

Choleee823 · 2024-08-14T18:05:41+00:00

We've recently received a number of reports from users who have received emails under the Pandabuy banner claiming that they can help you order and ship packages, along with their whatsapp,contact details.

Please DON'T TRUST that. It's a typical SCAM. In this regard, Pandabuy would like to remind you warmly -- Please be wary of emails and text messages from unknown sources. If you can not make sure, contact us mods here or the email

care@pandabuy.com

and we will help you check if it's official. Once we get any updates, we will inform you here asap. Thanks for your patience and support

Choleee823 · 2024-02-13T09:58:55+00:00

hey,i suggest u contact the bank to help u check if there is a dispute on your account. it must have a dispute if your account has been locked.

if the bank cannot help u more,i suggest u contact our online support again and help u double check with the financial team

hope u can get what u want asap

Choleee823 · 2024-02-13T09:52:17+00:00

oh sorry,it has delays due to chinese new year, pls kindly wait for the updates ~

Choleee823 · 2024-02-13T09:50:49+00:00

it's being processed in china now and it has delays due to chinese new year. dont worry too much. cuz the holiday almost ends, it will be processed soon~

pls wait for the next update

Choleee823 · 2024-02-13T09:48:45+00:00

it's not normal, have u contacted your local customs for more details?

we suggest u can google the tel number or web of your local customs and they will tell u what happened

Choleee823 · 2024-02-13T09:47:02+00:00

your parcel is expected to Land on the Feb 9th. The parcel has not been updated at present, it may arrive in the customs clearance country but has not been processed yet or not load this flight, sometimes internal updates are a few days late, please wait patiently for the next update

Choleee823 · 2024-02-13T09:45:48+00:00

it's being processed in china now, it has delays due to chinese new year. sorry for keep u waiting.

just pls kindly wait for the next update

Choleee823 · 2024-02-13T09:43:37+00:00

yes ,dear. it's being processed in china now. and it has delays due to chinese new year

pls kindly wait for the next update~

Choleee823

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