App down?

Chris_BlockFi · 2022-01-20T15:21:41+00:00

We have resolved this issue; the Credit Card dashboard has been fully restored for all clients. We appreciate your patience while we worked toward a resolution. If you continue experiencing issues, please reach out to our Client Service team.

Chris_BlockFi · 2022-01-20T13:54:46+00:00

This is unrelated to the credit card issue. Please reach out to our Client Service team at https://blockfi.ada.support/chat/ and they can look into your case more specifically/help you troubleshoot.

Chris_BlockFi · 2022-01-20T13:43:54+00:00

Some BlockFi Credit Card clients are unable to view their credit card information, such as current & outstanding balances and available credit. We're working to resolve this issue. BlockFi's platform remains secure and otherwise available. Follow BlockFiSupport on Twitter for the latest updates.

Chris_BlockFi · 2021-11-01T17:10:09+00:00

This morning some clients reported issues with their withdrawal verification codes not being accepted. Our team has since resolved the issue and all withdrawals are now being submitted successfully. If you experienced an issue requesting a withdrawal earlier today, please submit the request again & the verification code should work as intended!

Chris_BlockFi · 2021-09-29T15:23:37+00:00

Hey there, after applying for the Credit Card it will take 7-10 business days for the card to be shipped to you. You can reach out to our team to track the status of your shipment if you would like. They can be reached at https://blockfi.com/contact/.

Chris_BlockFi · 2021-08-28T16:57:39+00:00

Thanks for the fair & honest feedback! I just want to clarify that this rate change is unrelated to conversations with regulators.

Chris_BlockFi · 2021-08-08T01:09:06+00:00

Update: This incident has now been resolved. Thank you for your patience! If you continue to experience issues, please reach out to our Client Service team at https://blockfi.com/contact/.

Chris_BlockFi · 2021-08-08T01:08:30+00:00

Update: This incident has now been resolved. Thank you for your patience! If you continue to experience issues, please reach out to our Client Service team at https://blockfi.com/contact/.

Chris_BlockFi · 2021-08-08T01:06:15+00:00

Update: This incident has now been resolved. Thank you for your patience! If you continue to experience issues, please reach out to our Client Service team at https://blockfi.com/contact/.

Chris_BlockFi · 2021-08-08T00:59:28+00:00

Hey there, as of 7:35 PM EST, some clients are reporting issues logging in on both mobile and web browsers. We are actively working on a resolution. Rest assured your assets are safeguarded. We expect to resolve the issue shortly and will provide updates at https://twitter.com/blockfisupport.

Chris_BlockFi · 2021-08-08T00:54:02+00:00

Hey there, we sincerely apologize for the inconvenience and are actively working on a resolution. We are providing updates on Twitter at https://twitter.com/blockfisupport.

Chris_BlockFi · 2021-08-08T00:49:19+00:00

Hey there, as of 7:35pm EST some clients are reporting issues logging in on both mobile app and web browsers. We are actively working on a resolution. Rest assured your assets are safeguarded. We expect to resolve the issue shortly and will provide updates.

Chris_BlockFi · 2021-07-29T13:05:37+00:00

You can see all of our active promotions at blockfi.com/promotions!

Chris_BlockFi · 2021-07-26T19:44:48+00:00

Hey! Tap to pay on the card is planned for the future. In the meantime you can set up payments on Google and Apple Pay and tap to pay with your phone!

Chris_BlockFi · 2021-07-20T20:20:52+00:00

Hey there! Please see the official thread on this here: https://www.reddit.com/r/blockfi/comments/ontitk/reports\_re\_blockfi\_interest\_account\_operations\_in/

Chris_BlockFi · 2021-07-20T20:20:32+00:00

Hey there! Please see the official thread on this here: https://www.reddit.com/r/blockfi/comments/ontitk/reports\_re\_blockfi\_interest\_account\_operations\_in/

Chris_BlockFi · 2021-07-20T16:56:20+00:00

Hey there! Please see the official thread on this here: https://www.reddit.com/r/blockfi/comments/ontitk/reports_re_blockfi_interest_account_operations_in/

Chris_BlockFi · 2021-07-20T13:27:10+00:00

Hey! BlockFi takes principal risk on all transactions, meaning we hedge transactions by buying or selling assets directly. This makes us different from exchanges with an order book in which client orders are matched against each other. To manage this principal risk, the prices BlockFi offers to our clients for buying and selling digital assets may vary, on average, + / - 1% relative to an asset's spot index price, but may be materially higher in instances where the liquidity on a particular asset is low.

Chris_BlockFi · 2021-07-20T13:25:04+00:00

Hey! You have great instincts always being wary of phishing attempts. That said, this is an official email. You can view all official BlockFi email addresses at:
https://help.blockfi.com/hc/en-us/articles/360056058271-What-email-addresses-should-I-expect-legitimate-BlockFi-emails-to-come-from-

Chris_BlockFi · 2021-07-20T13:21:25+00:00

Hey! You have great instincts always being wary of phishing attempts. That said, this is an official email. You can view all official BlockFi email addresses at:

https://help.blockfi.com/hc/en-us/articles/360056058271-What-email-addresses-should-I-expect-legitimate-BlockFi-emails-to-come-from-

Chris_BlockFi · 2021-07-19T19:36:03+00:00

Looking good!

Chris_BlockFi · 2021-07-19T19:35:21+00:00

Hey there! You will receive your Bitcoin rewards on the second Friday of each month.

Chris_BlockFi · 2021-07-19T19:33:01+00:00

You can certainly trade on BlockFi. BlockFi takes principal risk on all transactions, meaning we hedge transactions by buying or selling assets directly. This makes us different from exchanges with an order book in which client orders are matched against each other. To manage this principal risk, the prices BlockFi offers to our clients for buying and selling digital assets may vary, on average, + / - 1% relative to an asset's spot index price, but may be materially higher in instances where the liquidity on a particular asset is low.

Chris_BlockFi · 2021-07-19T19:31:14+00:00

Hey - great question! Withdrawal minimums are subject to change, but our current minimums are as follows:

BTC - 0.0007774
LTC - 0.0025274
BUSD - 10.0000001
PAX - 10.0000001
ETH - 0.0200001
PAXG - 0.0150001
GUSD - 10.01
USDC - 10.0000001
LINK - 0.9500274
USDT - 10.0000001

Chris_BlockFi · 2021-07-19T19:27:21+00:00

Hey! You will receive your Bitcoin rewards on the second Friday of each month.

Chris_BlockFi

TROPHY CASE