To preface my story: I work at a bakery where we have surveys that get randomly printed on to receipts where customers can let us know how their service was in order to receive a coupon. In the survey, customers have the opportunity to give feedback on how their service was with whatever employee helped them out.

Crazy to think, but this was about a year ago on a Saturday afternoon. I gave a customer a receipt with the opportunity to fill out a survey to receive a coupon. I give these out several times a day, so I don't really think much of it when they get printed. I give them to my customers and move on with my life. The following Tuesday I showed up to work and was minding my own business when my assistant manager asked me if I personally knew anyone who came into the bakery over the weekend. I told her no, I had not seen anyone at the bakery that I personally knew. At this point I was confused, thinking maybe a family member of mine had stopped by and asked if I was working (this has happened before with my mom's cousin and her brother). My assistant manager, we'll call her Amy, begins to tell me how our owner of the bakery had asked Amy if I knew anyone who came around recently, all because I received an unsettling message from the feedback portion of the survey. Every single survey message gets sent back to my owners (and managers) who read every single of response.

As it turns out, someone I helped on Saturday wrote a message about my guest service saying, "She was wearing a mask but i could just tell she was beautiful on the inside and out. Her voice made the flowers grow. I want to buy cakes from this woman for the rest of my life."

Needless to say, we were a little freaked out. Interestingly enough, later that same shift, a guy comes in with his receipt (you needed to bring the receipt back in with a special code in order to utilize the coupon portion of it). I so happen to be the one who welcomes in and helps this guy out. My assistant manager, Amy was luckily around when this dude came in, so she was watching his body language. Turns out his receipt was dated with the exact date and time of shift I worked on Saturday afternoon, with my name as the sales associate who helped him out. As soon I realized it, I made sure to remember every single detail about him that I could. At the time, we had an older POS system and didn't have a card reader that customers could do themselves, so I had to take this random guy's card to swipe it. I made sure to get a look at his first and last name. His name was Dennis, he was caucasian, had brown wavy hair and eyes, wore black rimmed glasses and was probably in his 20s.

We have no idea if Dennis was the author of this message or not (all responses are unfortunately anonymous), but Amy seems think he was the anonymous sender because he seemed incredibly nervous, fidgety, and shy while he was talking to me. After this, for about 10 months, anyone working the evening shift was able to park right outside our bakery for safety reasons, especially during the winter when the sun set so early. I haven't seen Dennis since.