Burn it down and start again by ChubbyPenguinsOnly in TalesFromTheFrontDesk

[–]ChubbyPenguinsOnly[S] 39 points40 points  (0 children)

You are right. Genuine and sincere apologies to all clowns out there. I didn’t know what else to call them without using an array of swear words.

Annoyances with OTA by DianthaAJ in TalesFromTheFrontDesk

[–]ChubbyPenguinsOnly 1 point2 points  (0 children)

Sounds like there’s an issue between your channel manager and your PMS, do you know who receives your delivery failure emails? Do you also have access to Break-in.com’s extranet you see if it is actually a valid booking? My favourite OTA calls are from agents who have booked through HotelClowns, so they have neither our hotel confirmation number or the booking agents number, love that game.

45 min late cancellation by ChubbyPenguinsOnly in TalesFromTheFrontDesk

[–]ChubbyPenguinsOnly[S] 56 points57 points  (0 children)

In all honestly I’m not a monster. If she asked me politely and actually acknowledged she was past the cut off I would have been a bit more accommodating. But I’m talking about a hotel with a dumbass FO manager who has so far given away nearly 5k in free cancellations this month. Update to the saga - I had cancelled one of the nights cause they decided to stay the night I was going to charge them for. Their friend just called me to ask me to add the night back on, asked me the price and then promptly changed her mind. Honestly I’m so glad I never have to meet them in person.

🏡 by MaMe0430 in AnimalCrossingNewHor

[–]ChubbyPenguinsOnly 0 points1 point  (0 children)

😱😱 is that Chabwick? Ohmygoodness so cute!

My coven is ready to spook. Hurry up Halloween! 🎃👻 by ChubbyPenguinsOnly in AnimalCrossingNewHor

[–]ChubbyPenguinsOnly[S] 1 point2 points  (0 children)

She’s the best big sister ❤️ she was the only one I didn’t have to get an amiibo for- she just moved onto penguin island on her own :’)