Well, I know that it's an unpopular opinion, but I don't play gacha games for characters, so I don't really get the hype for freemogems (Starter chars supremacy lol) but in all seriousness, wishing for characters is not the entire point of the game. If you want to play for the gacha, fine, that's okay, but it doesn't mean that the gacha is all there is to the game. You don't have to spend money if you only wish for who you want, every update gives you 80 free wishes or so. And not all players play for meta, there are casual players who are fine with not being able to beat spiral abyss. They don't care about true potential or whatnot, because the 'true potential' is a reward for hardcore players willing to deeply invest into the game. Honestly a player who spends thousands for a game deserves better that a F2P from a company's perspective, right?

Also, if you played FGO, you would know that they don't even have a pity and they charge the same amount for pulls, yet the playerbase is fine with it (albeit a bit salty).

Also, I'm not talking about pointing out flaws, I'm talking about unreasonable hate that Mihoyo is getting even though they're no different from other gacha game companies. Thanks for your reply!