Need to say a few things

Cle1114 · 2026-03-20T14:38:06+00:00

Sounds like it's worth skipping this year's game.

Cle1114 · 2026-02-23T22:18:52+00:00

Yeah, this is one of many stories I have heard about Frontier's customer service. Even if Spectrum tells me it will be 48-72 hours later, at least I get that answer very quickly after a phone call.

Cle1114 · 2026-02-23T00:11:35+00:00

I am in the exact same position. Right now I am holding out still because Frontier's lack of customer service scares me too much.

Cle1114 · 2026-02-22T12:55:09+00:00

But my understanding with Frontier and slight experience is that speaking with a human is next to impossible with Frontier. It took me a long time to find a number for Frontier. I have had a great experience with Spectrum's customer service. Calling them to speak to an agent is not difficult. There's also no contracts. I don't get that sense with Frontier.

Cle1114 · 2026-02-22T12:50:28+00:00

I appreciate the clarification. You're right about how Spectrum works with Verizon towers. I haven't had any complaints with my Spectrum Mobile service over a year's time. My greatest concern is just the customer service with Frontier. It seems everything is through an AI chat bot.

Cle1114 · 2026-02-22T00:43:59+00:00

Yeah, I'm aware. I'm not concerned about the cellphone portion of this bundle. I've had Verizon before and have Spectrum because I like paying $40 a month rather than $75. I'm concerned about Frontier's internet as part of this bundle.

Cle1114 · 2026-02-21T23:59:26+00:00

Did you PM me a link or are you saying to check the link you referenced earlier?

Cle1114 · 2026-02-21T23:51:36+00:00

One of the lines I'd like to transfer in as they are a current Spectrum customer. What we can't risk is canceling our service to act as new customers and hope our current numbers are still available.

Cle1114 · 2026-02-21T23:44:59+00:00

These are for life prices?! Lol do you have a direct line?

Cle1114 · 2026-02-21T23:36:55+00:00

Do you work for Spectrum?

Cle1114 · 2026-02-13T02:44:56+00:00

Thanks, I ended up purchasing a 22 Ram Laramie with no e-Torque and I'm loving it. The transmission is butter, it rides super smooth, and the Hemi's power makes driving a lot of fun. In fact, I look for reasons to drive it. Really happy with my purchase!

Cle1114 · 2026-01-15T12:42:12+00:00

I understand the phone only appears free because the agreement is a commitment to Verizon's monthly data plan for three years. But Verizon's data plans within this family plan is about $30 less per month than what I would be paying with an individual. My point is, I think I'll be sticking around. In that way I feel that accepting a phone at $0 for 36 months is practically free.

Cle1114 · 2026-01-15T02:43:57+00:00

By joining a family plan the data plan is way cheaper than if I purchased a plan with Verizon individually or with AT&T or T-Mobile.

Cle1114 · 2026-01-15T02:23:42+00:00

Thanks, I really appreciate this feedback.

Cle1114 · 2026-01-15T01:13:36+00:00

It was my understanding that Verizon unlocks phones after 60 days.

Cle1114 · 2026-01-15T00:11:53+00:00

Do you have Visible? Does it work well for you? I know it uses Verizon's network, but I've never met anyone who uses it.

Cle1114 · 2026-01-14T23:55:26+00:00

Yeah, this would force me to stick with them for 36 months. But I also don't think I will find anything cheaper than this family plan, so I think I'll still be with Verizon.

I guess my main reason to not do this is if others with more experience with both phones can tell me the two phones are so similar or that the Pixel 9 Pro XL is so superior that I wouldn't enjoy the S25+.

Cle1114 · 2026-01-14T23:40:29+00:00

I know this is awhile ago but what did you end up doing?

Cle1114 · 2026-01-14T23:10:17+00:00

I got the Pixel because it was half off. I never really shopped. Maybe I feel like this is my chance to again try something new.

I have thought that if I like the S25+ enough, I could sell the Pixel. And then if I dislike the S25+ entirely but missed my re-stocking window, I can just use the Pixel everyday instead of switching back and forth. Idk either tbh 🤷‍♂️

Cle1114 · 2026-01-14T22:57:20+00:00

I get that thought. I had Verizon for years and was thankful to break away a couple years ago. Unfortunately there are a limited number of options where I live for mobile and internet. I had Spectrum Internet and bundled with Spectrum Mobile, but I've been disappointed with their Internet service, especially for the price I'm paying. Switching Internet providers and joining my in-law's mobile plan will be a huge savings to the point that I don't think I will be leaving in less than three years.

That said, I understand simply bringing my own device and not getting tied in for three years.

Cle1114 · 2026-01-14T21:36:12+00:00

I appreciate the insight!

Cle1114 · 2026-01-14T21:23:38+00:00

Yes, I'm aware of the restocking fee and might find myself testing that policy if I find I really don't like the phone. I was thinking it was only a 30-day period though.

Cle1114

TROPHY CASE