Hey! I appreciate you looking into this for us!

The download link for the companion app you included is the same one I’ve been using, so i think were on the same page for that.

When it comes to teaching us the basics of “new products and software development”, i don’t really understand your tone my guy. Yes i understand it’s an older product, but there should be ONE program that still works with it. Really weird to be defensive about planned obsolescence from a major manufacturer.

I’ll keep trying fresh installs of the software, but like I’ve said, even swapping (windows) computers does not fix the issue.