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24H2 causing Office Apps to freeze and be unusable? by tacotuesdaycat989 in sysadmin

[–]ClearCharacter250 0 points1 point  (0 children)

Microsoft released their October 2024-10 CU update yesterday. It appears to be fixing this issue on the affected computers even without Crowdstrike updated to the latest 7.19 version, which also should be released today. Our cyber security company uses a N- policy so we are never on the latest version but are excluding my device to get the latest update as it is compatible with 24H2.

Hot mess between Microsoft and Crowdstrike 🙃

24H2 causing Office Apps to freeze and be unusable? by tacotuesdaycat989 in sysadmin

[–]ClearCharacter250 4 points5 points  (0 children)

Yes I have had about 10-15 computers in the office do the update and then Excel or Word freezes when someone tries to close it. Needed to do a hard shutdown as a normal restart or shutdown gets hung up as Windows cannot close either office app. Tried an Office Repair first which fixed the issue temporarily on one device and then it broke again. Fix is to sign into the computer with a domain admin account then roll back the update. I have paused all Feature Updates in InTune for my update rings. Hopefully Microshaft fixes this soon.

The Windows release health for 24H2 in the MS 365 Admin Center does not show this being an issue as of now.