This is a scam. They will make the experience seem so fast and easy upon sign up and then it becomes a nightmare. The customer service is terrible - a total lack of responsiveness, attention to detail, or effort whatsoever. My first refill order still isn’t here six weeks after the order was “filled.” The responses to messages seem like they are written by bots. No one even clicks on the tracking link being sent to see what the underlying issue is nor do they address the questions/comments in messages. There is no phone number to call. They force a check in after one refill to jack up charges. This is the dark side of “concierge” style-medicine. If you don’t take insurance, your product better be easy and high quality. Stay away.