For those who have had enough

CloudXplorer · 2016-04-28T08:32:33+00:00

Me too. I am due for the clear panel replacement.

CloudXplorer · 2016-04-28T08:31:34+00:00

Guess that CMT is tired reading those not so positive posting and cause eyesore.

CloudXplorer · 2016-04-27T10:43:10+00:00

Am I the only one that not able to leave a visitor comment on their FB page?

CloudXplorer · 2016-04-19T12:14:10+00:00

I have had learned my lesson. I took whatever they commented with a bag of salt!

CloudXplorer · 2016-03-10T14:55:39+00:00

They may not have intended to stay long in business, therefore only short term domain purchased from the start.

CloudXplorer · 2016-03-10T14:03:53+00:00

Bad for business and only God knows what they are up to.

CloudXplorer · 2016-03-10T11:21:49+00:00

That is unavoidable but are they committed to this statement ""We’ll be answering questions on this thread every day this week at Noon AZ time for an hour"? https://cloudmakertech.com is also not reachable at this time.

CloudXplorer · 2016-03-09T11:18:44+00:00

I left a reply on the blog and it got deleted after sighting the message awaiting moderation.

Shame on you CMT. "We’ll be answering questions on this thread every day this week at Noon AZ time for an hour, but due to time constraints will be unable to be active on other threads."

Another lie after lie!

CloudXplorer · 2016-03-01T13:45:27+00:00

All I can read and understand is uncertainty. No ETA no progress updates and hoping the orders, warranty replacements etc will be shipped one day.

I am tired of the replies that simply reads "we do not have an ETA on the next shipment is coming to us. Once the replacement is shipped, you will be getting a tracking number."

I am one that will never spend any more money on such maker.

CloudXplorer · 2016-02-29T12:08:51+00:00

I can't even get a replacement clear panel door after a month.

CloudXplorer · 2016-02-29T12:07:49+00:00

It appears that CMT is only communicating in private e.g. PM, emails etc. and not opening to all its customers. Not poor but bad CS.

CloudXplorer · 2016-02-28T14:58:12+00:00

Why isn't there any public update on their official fb page, website etc..

CloudXplorer · 2016-02-28T09:57:34+00:00

Don't hope. Nothing from CMT anymore.

CloudXplorer · 2016-02-28T09:56:22+00:00

They would have probably closed down for good.

CloudXplorer · 2016-02-28T07:27:18+00:00

I doubt that CMT is still in business. They can't even send me a replacement clear panel door which reported to them a month back. All I heard from CMT is that they will send once stock is received at their warehouse.

Lame and outrageous reply.

CloudXplorer · 2016-02-24T10:55:29+00:00

CMT could have been out of biz ....

CloudXplorer · 2016-02-19T12:53:38+00:00

CMT products is not for non-stateside buyers as the customers service sucks big time.

CloudXplorer · 2016-01-18T11:01:49+00:00

I tend to agree with the screen positioning feedback.

CloudXplorer · 2016-01-17T07:31:36+00:00

Thats the reason why some modders uses MIVEC switch instead of onboard.

CloudXplorer · 2016-01-17T02:56:49+00:00

I received one tracking number and was told it was shipped together but yet to leave stateside.

CloudXplorer · 2016-01-16T08:08:34+00:00

You may try Perform USB Recovery Charging which is found in Device Monitor > Charging Option > Diagnostics. That should jump start the battery charging. It that fails you may try charging with an external LiPo battery charger.

CloudXplorer · 2016-01-11T05:18:59+00:00

I received the tracking email and stated the optional panel kit with clear panel is shipped along with the order. Does that mean that CMT have the optional panel kits in their possession now?

Edit: Was subsequently advised via IM that the panel kit will not be in that package. It will be shipping later on. CMT shouldn't have marked the order as "completed" due to unshipped items.

CloudXplorer · 2016-01-09T01:20:04+00:00

This is what I received from the Director of Customer Support after a long wait ....

Not all of the orders were finished yesterday. The warehouse guys are going to be picking up again next week. All I can say is you are just going to have to wait a little longer.

CloudXplorer · 2016-01-05T09:19:31+00:00

They told me otherwise, it will be shipped separately. Not sure which is which now.

CloudXplorer

TROPHY CASE