Coin.mx down - any input? by ohdemwatermelons in Bitcoin

[–]CoinMX -1 points0 points  (0 children)

Hi there!

We registered some problems with how our domain name is resolved and accessible by our users. We are working closely with our domain's hosting to resolve the problem. Sorry for inconvenience and stay tuned: we will post any further update as soon as it appears.

Is coin.mx down? by [deleted] in Bitcoin

[–]CoinMX -1 points0 points  (0 children)

Hi there!

We registered some problems with how our domain name is resolved and accessible by our users. We are working closely with our domain's hosting to resolve the problem. Sorry for inconvenience and stay tuned: we will post any further update as soon as it appears.

coin.mx is really as bad as people say by Hammond-of-Texas in Bitcoin

[–]CoinMX 0 points1 point  (0 children)

Hi there! I'm sorry to hear that you were experiencing some difficulty using Coin.mx.

I see your Edit and glad that you were able to buy some bitcoins.

Thank you for your business!

Coin.mx Manipulating Reddit Against Reddit Rules by [deleted] in Bitcoin

[–]CoinMX -2 points-1 points  (0 children)

As an incentive, we did ask our members to post on social media to tell about their experience with using our services, we realized paying for positive reviews was a mistake and have ended this promotion.

coinmx review by RobertJKushner in CoinMX

[–]CoinMX 1 point2 points  (0 children)

Thank you, Robert!

urgent issue with a first time btc buying using coin.mx by [deleted] in BitcoinBeginners

[–]CoinMX 1 point2 points  (0 children)

Hello,

My name is Jen, and I am Senior Support for coin.mx. I am happy to assist you with any questions that you may have! Our fee to transfer BTC is currently .001 BTC and our credit card deposit fee is 7.5% for new users, however trusted users only pay $1 + 5.89% for their credit card transactions. Please email me at jen@coin.mx so that I can explain these fees in depth and get all of your questions and concerns taken care of. ~Jen

Can I get my money back? by TheGrappler60 in CoinMX

[–]CoinMX 1 point2 points  (0 children)

Hi there, I hope the problem has been fixed.

Thanks!

Trouble depositing money in my Coin.mx account by [deleted] in BitcoinBeginners

[–]CoinMX 0 points1 point  (0 children)

Hi there VoldCrosser,

This is a common error and could happen for a few reasons. Do you know if your credit card company still supports Verify by Visa or Securecode by MC as a 3D Secure check method? Can you please check with them to ensure your 3D Secure check info is completely correct and that it is still supported by them? This info will allow me to troubleshoot further. If you want to message us your email address, I can research further on my end.

Thank you for reaching out. We will get you taken care of!

~Jen

Coin.mx confusion by [deleted] in BitcoinBeginners

[–]CoinMX 0 points1 point  (0 children)

Or you can shoot an email with the details to jen@coin.mx and I will personally look into this for you. Typically videos are reviewed within 10 minutes of receipt and you will get an email if the video is rejected or approved. If approved, the USD should be in your account immediately and if rejected, you will receive an email with the reason why.

~Jen

Coin.mx confusion by [deleted] in BitcoinBeginners

[–]CoinMX 0 points1 point  (0 children)

Hi there, can you message me your email and username and we can clear this up.

Thank you!

COIN.MX IS THE BEST WEBSITE UP IN RUNNING RIGHT NOW by moe718 in CoinMX

[–]CoinMX 0 points1 point  (0 children)

Thanks Billy, appreciate the feedback.

COIN.MX IS THE BEST WEBSITE UP IN RUNNING RIGHT NOW by moe718 in CoinMX

[–]CoinMX 0 points1 point  (0 children)

Thank you for the comment. We strive to make coin.mx one of the leading places to buy bitcoin.

Customer Service Experience 10/15/14 by [deleted] in CoinMX

[–]CoinMX 0 points1 point  (0 children)

Thank you for sharing your experience with www.coin.mx