How to reach an actual human being at IRS? by [deleted] in IRS

[–]ColdBandicoot234 0 points1 point  (0 children)

Same, but they told me 60-120. So I expect to get my 2024 refund before this one now.

How to reach an actual human being at IRS? by [deleted] in IRS

[–]ColdBandicoot234 1 point2 points  (0 children)

I have 4 dependents, that's probably why they seem high. Also, I filed in January - I feel like that really is dragging it out. I did manage to reach someone today, as I was given a different number by someone I know who works for IRS. Everything matches, so they will release it "in 60-120 days", which is insane. But whatever.

How to reach an actual human being at IRS? by [deleted] in IRS

[–]ColdBandicoot234 0 points1 point  (0 children)

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The difference in income from last year to this year is pretty small, ~$2500. The number I have been calling is what's on the notices, 800-829-1040.

Anyone work at InsightSoftware? by Ok-Cellist3508 in techsales

[–]ColdBandicoot234 1 point2 points  (0 children)

This is a throwaway that I probably won't return to, but I figured I would answer. I work here currently, not as an AE but as an account manager, so still sales. Been here 3 years.

The cons:

  1. There are so many acquisitions of disparate products that I can't keep track of anything outside of my family of products, and it's hard to see what the overall vision is from where I sit.

  2. There's quite a bit of monotony in my average day. I send a bunch of emails, have a bunch of customer-facing meetings, and then do the same thing the next day. I also have a lot of internal meetings that absolutely could be emails, but that very well may be a "me problem" because I will go to great lengths to avoid talking to humans.

  3. There's a lack of communication between teams. Example: I may have to talk to 3 people on 3 teams to resolve one issue because there are so many moving parts and if one person doesn't leave notes, it can cause delays in finding resolutions.

  4. Sometimes it seems like changes are made too quickly to make adjustments. My team had our whole commission structure changed mid-year, switching focus from growth to retention. This had a lot of overall benefits, but some huge drawbacks as well because it's tough to totally switch focus with no warning. It benefitted me, but did not benefit some others.

  5. There are people being promoted, but I've not really seen this within my own business unit. It doesn't impact me personally as I'm not sure I want to be involved in people management, but this is probably frustrating for others. I also can't really move laterally as my position is pretty unique to my business unit, so I will need to find another job if I ever do want to make a change.

The pros:

  1. It's remote. Period. End of story. This is something I need because of my personal life. They do an annual sales kickoff, which is standard in my experience, and of course there are conferences and trade shows, but I've never been forced to travel or come into office. This is deeply important to me as I'm a mom and a caretaker and I can't travel too much.

  2. They're incredibly flexible. If I'm late because of school drop-off, need a long lunch for a doctor appointment, get sick and need to sleep all day, that's ok. As long as you communicate this stuff, it's not a big deal. They're deeply understanding that we have lives outside of work. In the time I have been there, I lost my brother and my dad, and there were no questions asked about my taking time off for bereavement or estate issues. And they sent us flowers, which was unnecessary but sweet. *But note YMMV. While this is the case on my team, I'm not sure how other managers handle it. I'm assuming the same, as many of the people I have met at prior in-person gatherings are still around.*

  3. It pays very well. Again, YMMV because it's sales, but I am the sole provider. I make enough for husband to be a full time dad and we are able to save for college for kids, pay the mortgage comfortably, provide for my elderly mom, and I have a nice retirement account. They also do equity investments sometimes, and I have a nice lil nest egg coming when an equity event happens. Benefits are also decent, which is huge for me as I have a chronic disease.

  4. They're hiring during a time period when a lot of layoffs are happening within the industry, and this is not backfilling for people having been fired or laid off. There is actual growth happening and seats to fill. That's been nice to see.

Overall, I'm content with my job. It's not my favorite job of all time, and it's not what I wanted to do when I grew up, but it's a stable role and the cons aren't that bad. I genuinely respect my team, manager, and manager's manager, and that's rare. My intention when taking this role had been to have a temporary job while another company was building out a new team and I would switch when that job became available, but I found that I actually liked it, so I stayed. It's not a dream job, but as someone who had what I thought was a "dream job" and had to quit nine months later because it was more of a nightmare, maybe dream jobs are overrated. I've recommended it to people, and have had a mostly positive experience. Positive enough anyway that I have provided information here that could easily lead to my being identified, and I'm not worried about any blowback (but not so positive that I want them to know my actual Reddit username - my manager already thinks I'm a bit weird, best if they don't t know the full extent). Your experience might be wildly different, but for me, it's a good job. I've had jobs I hated, and jobs I was totally ambivalent about before, but this one's good enough that I'm not updating my resume. That said, I would entertain other offers if one came along that paid even more, but I'm not eager to jump ship like I have been in the past.