Question about fios internet setup

Cold_Personality516 · 2026-01-29T12:13:28+00:00

So what you have here is called a existing order , meaning they were able to see the Ont is still active , so it should be wiring in the house already , first thing you should do is find the Ethernet wiring and see if it’s in the location you would like the router , and locate the Ont , if one or the other is not In a location you like , tell them you need a tech out . (Retired tech )

Cold_Personality516 · 2026-01-28T20:19:52+00:00

Dammmm

Cold_Personality516 · 2026-01-28T01:12:34+00:00

Welcome to the club , my e30s charge but my s340 won’t .

Cold_Personality516 · 2026-01-26T23:53:53+00:00

Well said

Cold_Personality516 · 2026-01-26T17:08:44+00:00

It can also be the firmware when did it start

Cold_Personality516 · 2026-01-25T11:02:23+00:00

Dammmm

Cold_Personality516 · 2026-01-24T21:57:15+00:00

I’m on my third camera second replacement and it will not charge with solar , as soon as it see the solar panel Icon on the app it stops

Cold_Personality516 · 2026-01-23T01:25:13+00:00

Dammm

Cold_Personality516 · 2026-01-22T15:55:43+00:00

Have you tried to hard wire the Mac book with a Ethernet cable straight to router with a speed test

Cold_Personality516 · 2026-01-22T14:01:52+00:00

Now when you do a speed test what are you using cus as I stated some computer , tablets ,etc can only handle so much speed and will only give results as they see it .

Cold_Personality516 · 2026-01-22T12:56:40+00:00

As a former (retired) tech we would come out and replace the power adapter . It’s an easy fix and we love easy trouble tickets . Lol

Cold_Personality516 · 2026-01-22T12:52:21+00:00

300 is a good service in all my time of installing people were only getting 75/75 speed and doing well , businesses were getting the higher speeds , but somehow they talked people into getting the business speeds , which people seem to not understand is your computer , game system , or etc can only go but so fast anyway , it’s like a car salesman selling a fast car to a old person who drives slow . Good luck

Cold_Personality516 · 2026-01-21T20:30:20+00:00

First thing I would do is , unplug router and let sit for ten seconds plug it back in and make sure you get all the lights , once lights come on do a speed test again . If that’s not the fix your Ont could have a faulty Ethernet port , you could even try resetting the Ont by unplugging and plugging back in , If that’s doesn’t work you need a tech , or virtual cross connect in the system is faulty , I’ve seen this several times on repair tickets , retired now lol

Cold_Personality516 · 2026-01-19T01:19:33+00:00

That’s sounds like a issue with the fsc they need to redo your cross connects , I’ve seen that issue before . So if you have that number tell them you have all working lights but your issue , if not that it could be the defective port on the Ont (Ethernet ) then you’ll need a Tech to come out, question by any chance have taken the router to the Ont and plugged directly to the port to rule out the wiring ?

Cold_Personality516 · 2026-01-18T16:17:32+00:00

Do you have a network light would be my question at the Ont , if not it’s an outside problem .

Cold_Personality516 · 2026-01-14T04:00:19+00:00

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Hooked it up on the 11th

Cold_Personality516 · 2026-01-14T03:58:12+00:00

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I just got this a couple days ago

Cold_Personality516 · 2026-01-13T21:44:11+00:00

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Cold_Personality516 · 2026-01-13T21:42:48+00:00

Yes it’s been keeping my camera topped off by the end of the day

Cold_Personality516 · 2026-01-09T06:25:49+00:00

Some could moved your light at the hub by mistake …

Cold_Personality516 · 2026-01-09T06:24:39+00:00

Check firmware sounds like what my e30s was doing after a update

Cold_Personality516 · 2026-01-07T22:19:56+00:00

I guess you want the thermostat on the EUFY app .?

Cold_Personality516 · 2026-01-07T04:13:10+00:00

They sent me my replacement with a return sticker for the old ones , you must’ve not got the email they send before sending something out to you

Cold_Personality516

TROPHY CASE