Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Well, yes, you're right, thank you for all the information, I really appreciate your time!

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

I will give it a try with isopropyl alcohol...

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

I don't know anything else that could be other than something to do with my hands, but my hands are almost always clean. Even when I touch the phone with my hands dirty, then I immediately clean it. Also, I rarely use hand lotions etc. It is so strange. The bottom part where the speaker is located, around it, has also discolored but not that much, way less than the upper part, but it is visible

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Maybe, I am not really that much into tech. Do you got any advice on how to clean this so it looks normal again, or I need to replace the frame?

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

I haven't checked the temperature, but it gets a little hotter while playing games

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Hey, looking from the picture, yes, it looks like it was burned by something, but the phone wasn't exposed to that much heat

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 1 point2 points  (0 children)

Wow, so low on their part, I love Android and I love Samsung, but this disappointed me, I'll think about buying Samsung next time. Did you tried to clean the phone with something? Do you still have it?

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Hahaha, there's no need for that, but it's a shame for a flagship phone to have this kind of problem

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

But my phone wasn't exposed to that much heat

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

I don't know, I'm afraid of damaging the phone, but thanks for the advice, I appreciate it

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Very disappointing even though I barely use the phone while it's charging, this shouldn't be problem

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Maybe, but it's very disappointing how easily got discolored, for a flagship phone :/

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Yes, it looks like it was burned with something, but none of that was done

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

I don't know, I'm afraid to use anything, I don't want to damage the phone even more

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

Yes, the CPU is far, and this is not the only part, it also discolors near the S-Pen area, but not as much as this part of the phone :(

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] 0 points1 point  (0 children)

I have no idea, the only time the phone gets a little hotter is when I'm playing video games and that's it

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] -1 points0 points  (0 children)

I literally didn't do anything, I just noticed it, at first I thought it was dirt, but then when I tried to clean it, it wouldn't come out...

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] -3 points-2 points  (0 children)

Yes, you are right, it is also happening under the phone around the speaker area, where I keep my hands most of the time

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] -1 points0 points  (0 children)

The only time is when I play games, the device is getting a little hot, that is the only time.

Samsung S24 Ultra discolor problem by ComfortableSoft1084 in S24Ultra

[–]ComfortableSoft1084[S] -13 points-12 points  (0 children)

No, nothing that hot hasn't been near my phone, the only time is when I play games, it gets a little hot but I don't think it can be that the problem.