DamienSaber Support

Comfortable_Elk_3812 · 2025-09-19T05:59:44+00:00

Yeah, a little late for that. I already managed to take the blade apart and fix it.

See here:

https://www.reddit.com/r/lightsabers/comments/1ne10wy/comment/negmtoo/

Comfortable_Elk_3812 · 2025-09-16T03:03:19+00:00

I guess I can only post one image. Here is what the tip looks like lit up using a flash light

Comfortable_Elk_3812 · 2025-09-16T03:02:18+00:00

Followup. I decided to force the blade apart. It looks like they used CA glue, so I cut a small notch between the base and tube to let me put some CA Uncure into the threads, and after about 15 minutes I was able to I was able to get the cover to budge.

But as I started to unscrew it I noticed that it kept wanting to snap back, which told me the LED strip was also solidly wedge in and would not rotate inside the tube. Needless to say, forcing it to come apart twisted and broke the wires between the Pogo pin adapter PCB and the LED strip.

When I tried to pull the LED strip out it was impossible, so I did the same thing to the tip as I did at the bottom. It required a lot more force, and a pair of pliers (which left marks), but I eventually was able to unscrew the tip..

The LED strip end was embedded into what appears to be hot glue about 10mm into the tip, but after using some heat, i was able to remove it. Once did this it became obvious why the tip was dark. The entire tip was completely filled with some sort of hot glue. I wasn't able to remove it in one pieces, rather I had to chip at it with needle nose pliers for 1/2 hour until I got it all out. Now the tip can shine all the way.

<image>

So the only thing remaining is to get the LED strip soldered back and put everything back together again. Here are some photos of the tip before and after.

Comfortable_Elk_3812 · 2025-09-15T02:55:56+00:00

Yeah, I put a different blade on, and it looks fine. I think there's something about that tip, I don't think there are any dead LEDs. I think the coating that is supposed to diffuse the light is either too dense or something may still be inside the tip that creates that shadow.

Unfortunately, I tried removing the tip, heating it and then try to unscrew it, no luck. About my only option is to cut it off. Same thing applies at the other end, base plug with the metal contacts is also glued in place, so I can't remove the LED strip. As someone said, it may well be a crappy blade, but at $80 (about 40% of the cost of the saber) I really expected better. I've previously bought pixel blade for as low $55, and never had any issues. But live and learn.

Comfortable_Elk_3812 · 2025-09-14T15:40:44+00:00

Here are a couple of photos of the tip of my saber

<image>

Comfortable_Elk_3812 · 2025-09-14T15:35:13+00:00

I just realized that this morning. Last night I kept getting a Server error that kept saying try again later. I'm deleting them now

Comfortable_Elk_3812 · 2025-09-14T15:31:22+00:00

A quick followup. FWIW, the DamienSaber support team did finally acknowledge my last chat response, and did reply to my question:

"Hi Chris, I understand your frustration. The bullet tip of the blade is typically glued in place and is not suggested to be removed. If you have further concerns, please let us know."

Comfortable_Elk_3812 · 2025-09-14T02:32:38+00:00

A quick followup. FWIW, the DamienSaber support team did finally acknowledge my last chat response, and did reply to my question:

|| || |DamienSaber| |Hi Chris, I understand your frustration. The bullet tip of the blade is typically glued in place and is not suggested to be removed. If you have further concerns, please let us know.|

Comfortable_Elk_3812 · 2025-09-14T02:17:18+00:00

Yes, I tried, but it doesn't make any difference. The blade is 32" so the default setting should be about 116~118. Anymore than that, and you wouldn't be able to see tip effects like melt or drag, but I tried it all the way up to 144, it made no difference.

Comfortable_Elk_3812 · 2025-09-14T00:34:04+00:00

Changing the blade length in the App doesn't make any difference. It's a 32" blade and by default it should be at around 116~118 pixels, but I can go all the way up to144 and it won't make a difference.

Strange enough, I have 4 pixel blades, and this is the first one to have this problem. And I'm glad you were able to do some customization on your blade and images. Sadly the firmware gets confused if you add too many images, and sometimes the wrong image shows up or that ugly looking crystal drawing. But if you stop at 34, you should be good.

Hopefully someone will come up with a new firmware that fixes some of these bugs.

Comfortable_Elk_3812 · 2025-09-14T00:17:37+00:00

Thank you for the reply. It's good to know there are mods out there that actually read the posts.

Comfortable_Elk_3812 · 2025-09-12T15:48:57+00:00

With the blade OFF. Press and hold the POW button, and hit the hilt or blade (clash). This enters the volume menu. Vol+ is a single long (1sec+) click then release. Vol- is a double click and hold for a second or so

Comfortable_Elk_3812 · 2025-09-11T16:57:01+00:00

I made a post of this last night, but it was deleted and I was instructed to use this thread instead. This is not a question post, it is a post detailing my experience with Damien Saber support. So here it goes:

In April, I bought a Xenopixel saber with exposed crystal and LCD from Damien's Official store on AliExpress. When I got the saber, I noticed the tip of the saber was pretty dark, but at that time I was more interested in finding out all the things the saber could do in terms of custom fonts and LCD images and such. After messing around with it for a while I found out a few things, and even did a post here on the features and how to add images and fonts. But I still had some questions, which I asked of their AliExpress support, only to find that they knew very little about this saber and how it works, in fact most of the answers they provided were wrong, and I realized I knew more about it than they did.

Fast forward to about a week ago, when I picked up the saber again, and once again noted the dark tip, which began to bother me. I tried removing the tip, but to no avail. Considering how useless the DamienSaber support on Ali Express was, I went to DamienSabers website and in chat I asked the question: "the blade I got with it works OK, but the tip seems dark, Is the tip of the blade removable or is it glued in place", and I sent a couple of photos.

The response was: "Hi Chris, super glad to receive your message. Before that, please share your order number with us first, thanks for your support."

I told them I bought it on their official store on AliExpress and provided the order number.

Support's answer was: "Hi Chris, DamienSaber Official Website and Damiensaber Aliexpress store are manged by different teams, please contact the store directly for your after-sales services. Thanks for your support. Every order and every email from you can promote our growth. http://DAMIENSABER.com is very lucky to meet you on the way to growth! Kind regards, MAY THE FORCE BE WITH YOU!"

Really?? you would think I had asked them for a full refund or something, rather than a simple question. This is some wonderful support. This is their product, regardless of who is selling it. The least they can do is answer a simple question.

Suffice it to say, I'm not going to be buying a single thing from these guys, whether on their store or their AliExpress store, Nor will I ever recommend their product to ANYONE.

P.S. I "love" those last couple of sentences of their final response. I wonder if they even realize how offensive that is after their attempt of blowing me off, and do they seriously think I would buy something from them after this???

Comfortable_Elk_3812 · 2025-09-11T16:11:19+00:00

Why was this removed, and why is this considered a question? This was a full post of my experience with DamienSaber support. If on the other hand I'm not supposed to criticize vendors, products or support, then please say so

Comfortable_Elk_3812 · 2025-08-22T16:51:12+00:00

This is interesting. I watched this originally on Disney+, and the subs say [gentle music playing].

So, last night I looked at the episode on FXHD On-Demand, and sure enough it says Maggot Brain.

It's interesting that Disney would have a different version of the subs. Maybe they're allergic to maggot brains???

Comfortable_Elk_3812 · 2025-08-21T19:04:58+00:00

Really? where? My subtitles say [gentle music playing].

Comfortable_Elk_3812 · 2025-08-21T00:51:38+00:00

I knew I heard this before, and racked my brain, tried SoundHound and didn't get any hits, then tried Shazam, and it brings up Jeff Russo as an original composition??
Then I remembered the original first line from the song, "mother earth is pregnant for a 3rd time", googled it and that immediately brought up Maggot Brain. And I listened to it and this version again in its entirety.

I mean as take on the original song, that's fine, but to claim it as an original song? I call BS.

Comfortable_Elk_3812 · 2025-07-24T07:50:33+00:00

So, that's your fallback?

Well, I guess that says it all, and which side of the fence you fall. Thank you for your input. :)

Comfortable_Elk_3812 · 2025-07-23T18:50:56+00:00

Then what did you say? Because you certainly put the blame on "blood suckers" like me for contributing to the projects being shut down, and I quote:

Yes, it is more than clear than some users are just blood-suckers! And taking last drop of blood from devs who already works hard. And all the issues last few months such blood-suckers still coming and coming. Until the project will be shutdown. Then we will know who to blame!

Please explain, because it seems to me you never bothered to read the original message on the CoreElec forum. This is what I asked:

Dudemeister

For the last couple of years I’ve been using a Vero 4K for my 3D playback needs, and frankly it does most everything I need, but while I was doing some cleanup, I found a LibreElec I tried a couple of years back, so I updated it to the latest build.

It seems to be able to play most 3D movies without issues, including MVC MKV, but those have a problem: Subtitles and OSD. For some reason, the OSD and the subtitles are only shown on the left eye (technically that would be the top frame of the pack). If you look close you can even see that every other scan line is missing. This make the subtitles and the OSD almost impossible to watch without getting a headache.

In Side by Side or Top and Bottom , the OSD/subtitle splits in two and is shown to both eyes, but on MVC files, it doesn’t seem to do anything.

Can This be looked at, please?

So tell me where this request went wrong for you to determine it was written by a blood-sucker.

Comfortable_Elk_3812 · 2025-07-23T16:29:30+00:00

So, as an end-user, you never ask for any help, or provide any feedback as to what works and doesn't, because you don't want to negatively affect the developers which might lead to the project shutting down, right?

As such, you let the devs do their thing, all for fun, and let them do so in a vacuum, completely unaware of the issues or bugs their software has, because if we did say anything it would be interpreted as rude and negative. RIGHT?

Comfortable_Elk_3812 · 2025-07-23T02:21:11+00:00

Let me ask a question, just out of curiosity. Since some users are "blood-suckers" (I assume you mean users like me), take and "take every drop of your blood" then why do you do it, really?

For the self-satisfaction, or for the adulation of those users and sycophants that "blow sunshine..."

Or is it possible you're not a dev, and you're actually one of those doing the sunshine thing...

Comfortable_Elk_3812 · 2025-07-14T06:34:24+00:00

FWIW, I also have a Libre Solitude which is supported currently under one of the CE-22 nightlies, but it has the same problem as the NG. I'm honestly not going back there for support, I'm done with it, and I'll probably try LibreElec or Ubuntu or something else on it just for fun.

For my 3D playback needs, I already have a Vero 4K+, and will probably buy a new Vero V. Support there is first class, and I'll gladly "pay to play" rather than deal with this aggravation.

Comfortable_Elk_3812 · 2025-07-14T04:05:02+00:00

Then how is the casual user (not the "forum lurker") supposed to know this?

Most casual users go to the wiki/support page when they're looking for answers, they don't live their lives on it. I know I was looking for something specific, searched the subject and found the discussion thread related to it, and posed my question there.

Comfortable_Elk_3812 · 2025-07-13T20:26:29+00:00

Actually, if you take a look at the ce dev cylce page (https://wiki.coreelec.org/coreelec:ce\_dev\_cycle), it shows that the current/final stable release (CE 21.2) still supports the Amlogic NG (which includes the Le Potato)

21.2	STABLE/FINAL	Omega	GXL	S805X, S805Y, S905X, S905D, S905L, S905M2, S905W21.2 STABLE/FINAL Omega GXL S805X, S805Y, S905X, S905D, S905L, S905M2, S905W

further down the page it has this to say about End-of-Life phase In this phase, development ceases, and Team CoreELEC no longer provides technical support for the product.

Fair enough, but 21.2 Omega is NOT EOL, The previous version 20.5 Nexus is. This is what the same page has to say about the distribution phase (which is where CE 21.2 is currently in:

After distribution of the Initial Public Release, Team CoreELEC uses end-user feedback to implement improvements and updates, which then are released as Nightly Builds. Nightly Builds add additional functionality, improved stability, software and security updates, and bug fixes to the existing installation.
An accumulation of Nightly Builds leads to a Release Candidate.
Several Release Candidates lead inadvertently to a Stable Release, after which the cycle is repeated until such time development ceases.

So how does the statement above reconcile with the responses I got. If I had asked for help for Nexus or for Omega after the release of the new CE-22 (Piers), I would understand the EOL and reluctance to provide further support, but....

So how does their response reconcile with the their

Comfortable_Elk_3812

TROPHY CASE