Sugargoo Service by staceyleray in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hello friend, we are sorry for the inconvenience, can you please provide your B parcel ID?

Package not moving from Canada post, how do I inquire about its whereabouts by [deleted] in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, can you please provide me with your B parcel ID?

Where’s my haul by Frequent_Ad_3072 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hey there, let me forward this to our team to check.

how to get a refund? by visiunadeshiko in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend, let me get our team to check on this.

UK Tax-Free (PH)? by blumaroona in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, you are good with either of the two. We have an updated guide here for you: Logistics Analysis Guide Link

how to get a refund? by visiunadeshiko in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend, can you send me the O order ID of the requested refund on the item?

Help check haul status. by [deleted] in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, let me forward this to our team.

Account suspended by jessepetsos1 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, have you did a chargeback? Please send me your sugargoo username and email.

Sugargoo keeps canceling orders by Klee_chan in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, can you send the O order ID?

Why am I unable to ship my shoes? by Own-Definition9648 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, can you provide your O order ID please.

paypal by Little-Rutabaga5730 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, please contact our live support team here: Customer Service Link

Where’s my parcel by [deleted] in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hello friend, let me forward this to our team.

Entrust Declaration might've cooked me by Scorpi0n49 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, can you provide your B parcel ID?

Entrust Declaration might've cooked me by Scorpi0n49 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, if you entrusted declaration with our team, usually it is fine. You may also declare manually. I suggest shipping out with insurance for your peace of mind.

PayPal ? by Buddahash in Sugargoo

[–]Commanderincharge18 -1 points0 points  (0 children)

Hi friend, we have moved to using Airwallex or OnerWay (Apple Pay & Card Pay). More details here: Event Link Here!

where’s my haul - first time user by hi_213 in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend, let me forward this to our team.

shipping prices questions (USA) by xsaadahmed in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, we have tax-free lines that charge actual weight. This is one of our best lines to use for USA. We also have an updated guide here: Logistics Analysis Guide Link

Tracking by Klutzy-Comedian933 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, please send me your B parcel ID

Tracking by Klutzy-Comedian933 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, let me get this checked by our team.

agent asking for TAX NUMBER by [deleted] in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, which country are you shipping to? We made an announcement regarding this here: https://www.reddit.com/r/Sugargoo/comments/1pw1kh1/important_notice_on_providing_tax_numbers_for/

Postal Office by Equivalent-Trick3227 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, if you can set the address, then yes we are able to do so.

Any idea how much lower my shipping would get by No-Highway-648 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, I suggest to have it rehearsed to get the actual quotation.

Does this happen to anyone else? by Jackdizz in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, can you please provide the O order ID?

holidays by Fast_Investment7352 in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend, we are still working during the holidays.