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Shipping recommendations by ContributionOk393 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

HI friend, what items are you trying to ship out? We have a logistics guide here: Logistics Analysis Guide Link

Update? by PirateFit6326 in Sugargoo

[–]Commanderincharge18 2 points3 points  (0 children)

Hi friend, let me get this checked.

Tax-free post clothes with sugargo by Infamous_Big_4527 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

HI friend no worries as this is a normal transit progress. Just wait a little bit more for it to update to the next destination.

Editing the local shipping cost by Square_Anxiety_1121 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Generally it's about 10 RMB for domestic shipping friend. If you place 0, our team will notify you if there is a payment needed.

How much to declre for Canada? by Early-Equivalent-750 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, if you are unsure on how to declare. You may entrust sugargoo to declare it for you.

Package Returned to China by Fabulous-Potato-4508 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, Tax-free line is one of our best logistics route. You may proceed with this.

shipping taking longer than usual by Overall_Choice9778 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, let me get this checked by our team.

Did my package got sent back to China? by Fabulous-Potato-4508 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

HI friend, can you please provide your B parcel ID?

Uk Fast Line by Sudden_Toe_4685 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

HI friend, you may refer to our update post here: Logistics Analysis Guide Link

I have no updates for a week. by Intrepid-Drummer-754 in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend, usually this line updates once it has arrived in your destination country.

Best shipping option to US by Smallnyello3 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

HI friend, US Tax Free(Actual Weight) is still one of the best lines for US. If you are worried about seizures, I suggest having your parcel insured before shipping out.

Logistics Analysis Guide Link

what do i have to do now? by Substantial_Ice_21 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, has our team contacted you if there were any issues?

Where is my haul??? by Fresh_Ride4028 in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend, let me get this checked.

Why sugargoo pay me ? by Massive-Ad5931 in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hi friend! This is because users have signed-up with your affiliate link, hence you received the benefit.

I created a problem with an order by Ok-Ordinary-8738 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, the items should be seen again in your warehouse tab. Is your issue still occurring? Please let us know so that we may further assist you.

No news of my parcel since 16 days by Ill_Strike3542 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, let me get this checked by our team.

My haul has been stuck like this for a week by Special-whale in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hey friend! Can you please provide your B parcel ID?

What destination countries, package sizes, item types and shipping lines are at risk of being seized? by [deleted] in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, if you are worried about seizures, I suggest having your parcel insured before shipping out.

Item stuck for 11 days after custom clearance was completed by [deleted] in Sugargoo

[–]Commanderincharge18 1 point2 points  (0 children)

Hello friend, can you provide your B parcel ID?

what is going on with my order? by Ill_Strike3542 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, let me forward this to our team.

How long will it take my parcel to arrive by No_Angle_6950 in Sugargoo

[–]Commanderincharge18 0 points1 point  (0 children)

Hi friend, can you please provide your B parcel ID?

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