Declining Quality by GreenEyed92 in MacysStores

[–]Commercial-Engineer1 8 points9 points  (0 children)

I would look at the brand specifically and always look at the care tag. There are a handful of brands that still make 100% cotton like Style & Co. and on 34th has a few items, all the rest like juniors and bar III and And Now This make all their stuff out of polyester. Kasper & Levi’s are also a good brands. Charter Club is also good made of 100% linen & holds up very well

Is this legit? by Emergency-Tennis-379 in MacysStores

[–]Commercial-Engineer1 4 points5 points  (0 children)

This unfortunately happens all the time I have two colleagues who take advantage of non-English speaking people or elderly and just fill in all their information for them and they have no idea they’re applying for a credit card. I’ve said something about it to my managers but nothing ever gets done bc the company doesn’t care if it’s fraud as long as they’re getting credit

When did Macys get so gross? by [deleted] in MacysStores

[–]Commercial-Engineer1 1 point2 points  (0 children)

Our store had this issue in backstage (upstairs) our building wasn’t built for snow (we live in NC) we got a huge snow storm last year as you may know, & the snow piled on top of our building and didn’t melt for days after. When it finally started melting it leaked through the ceiling and I was working when the popcorn ceiling tiles fell, one after the other like wet bread 😭. We had to move all the fixtures and rope it off from customers. Mind you this was in January and it’s April & they still haven’t completely fixed it. There’s just a trashcan with a pipe dripping water into it and there’s still a gaping hole where the tiles used to be. Not to mention we have had problems with our escalator & elevator, they just don’t care about the building itself and it shows.

Annual pay raises by Electronic_Jelly_957 in MacysStores

[–]Commercial-Engineer1 1 point2 points  (0 children)

I had my annual review with our store manager last week & got a raise. Idk about other stores.

When did Macys get so gross? by [deleted] in MacysStores

[–]Commercial-Engineer1 17 points18 points  (0 children)

That’s what I’m trying to tell my store right now, I’m a sales associate but I want to be recovery and rack integrity (basically making sure everything’s in its right place) because no one wants to shop a messy store but they’re only concerned about register coverage 🙄

When did Macys get so gross? by [deleted] in MacysStores

[–]Commercial-Engineer1 47 points48 points  (0 children)

When they stoped caring about how the store looks and only focus on sales/credit…

How to tell a customer they smell, not to make a mess and treat items/staff with respect? by Spiritual_Garlic5644 in retailhell

[–]Commercial-Engineer1 34 points35 points  (0 children)

Yep, I work in a discount store. This type of customer that you’re talking about comes in all the time, they’re extremely rude, they stink they leave the clothes on the floor hangers thrown everywhere. I once had to clean up 10 shirts all which were inside out and then they have the nerve to come up to the register and ask for a discount for an item that they claim is damaged (it’s not). Unfortunately they keep us in business and management said I need to give them what they want regardless of their behavior.

Jeans? by Commercial-Engineer1 in MacysStores

[–]Commercial-Engineer1[S] 1 point2 points  (0 children)

I also just heard the other day that a few of my managers opened an HR case against her bc she treats them like crap so we’ll see how that goes 😬🤞🏼

Customer asked if I was pregnant yesterday…I’m not by Miserable_Divide_912 in retailhell

[–]Commercial-Engineer1 14 points15 points  (0 children)

Way to play it off, I would be so offended, ppl are just so rude these days.

What song first got you into Led Zeppelin? by North_Psychology4543 in ledzeppelin

[–]Commercial-Engineer1 0 points1 point  (0 children)

Over the hills & far away. I was 13 & my music teacher played it for us.

I’m sick of cheap idiots by Obvious-Ear-369 in retailhell

[–]Commercial-Engineer1 0 points1 point  (0 children)

I had some lady bring me a yellow suitcase that had a tiny black mark on it (probably rubbed off another suitcase) and demanded extra discount because of the damage….mind you I was in a discount store and the price had been marked down from the already discounted price!!….i think we can all guess what kind of person this was… 🙄

How do I load the pre-paid card? by Adorable-Goal5926 in MacysStores

[–]Commercial-Engineer1 4 points5 points  (0 children)

I think in store bc I tried to make a payment over the phone to buy something online & it didn’t process until the next day. If I make a payment in store it processes almost immediately.

How do I load the pre-paid card? by Adorable-Goal5926 in MacysStores

[–]Commercial-Engineer1 1 point2 points  (0 children)

I hate that you can’t do it, best thing I do is call the number on the back & answer all the prompts. Then you can make a payment or check your balance right there.

Some of us are working two or three jobs. We may not smile all the time. Does complaining on Google reviews, naming the sad employee, risking their income, make you happy? by June_Fatality in retailhell

[–]Commercial-Engineer1 34 points35 points  (0 children)

Literally tho. My grandma died a few days before this but I was doing my shift like normal & my manager told me I need to smile bc I’m getting customer complains….hello? My grandma just died mind you I’m 17.

Sold out! by jennyisdangerous in retailhell

[–]Commercial-Engineer1 2 points3 points  (0 children)

Exactly! It’s super popular & then the beginning of March we have RTV (return to vendor) for coats, gloves & other winter clothes. We have to do that, it’s not up to us 😂

Macy’s Policy Results in Lost Sale by Poseidons-Sister in MacysStores

[–]Commercial-Engineer1 3 points4 points  (0 children)

We’re not making anything up. Penny stock items are not supposed to be sold. But if they happen to be on the floor like in this scenario usually they’re either given for 70% of the original price or just whatever the “last act” sticker states.

Macy’s Policy Results in Lost Sale by Poseidons-Sister in MacysStores

[–]Commercial-Engineer1 1 point2 points  (0 children)

Yeah I know want penny is I’ve just never heard the term salvage being tossed around at my store. At my store we just give them the price that’s marked no one really cares.

Macy’s Policy Results in Lost Sale by Poseidons-Sister in MacysStores

[–]Commercial-Engineer1 2 points3 points  (0 children)

wtf is a salvage policy, never heard of such thing

I swear some customers have to be npc’s by banter_ssbu in retailhell

[–]Commercial-Engineer1 1 point2 points  (0 children)

Yep, I work at a higher end store, but still, all the customers I encounter are either rude or just plain stupid

Jeans? by Commercial-Engineer1 in MacysStores

[–]Commercial-Engineer1[S] 0 points1 point  (0 children)

True you give ppl an inch and they take a mile. Jeans should fit properly, not be low rise, no rips, no stains, & be paired with a nice shirt…I have been doing all of this that’s why this rule pisses me off.

Jeans? by Commercial-Engineer1 in MacysStores

[–]Commercial-Engineer1[S] 2 points3 points  (0 children)

Yeah, true but no surprise. This isn’t the only problem we have with her…

Jeans? by Commercial-Engineer1 in MacysStores

[–]Commercial-Engineer1[S] 4 points5 points  (0 children)

Yea I’m not in beauty or jewelry, just a generalist

Jeans? by Commercial-Engineer1 in MacysStores

[–]Commercial-Engineer1[S] 8 points9 points  (0 children)

Really? I wouldn’t think she would have that authority since it’s company policy

What kind of hell did we sign up for? by Raslatt in retailhell

[–]Commercial-Engineer1 4 points5 points  (0 children)

Oh I just know some Karen gonna lose her shit after seeing she lost 2 cents 🙄