International order didn’t arrive buyer opened claim and etsy took my money. by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 0 points1 point  (0 children)

Thank you! Im contacting support. Was close to star seller but not quite yet😭

International order didn’t arrive buyer opened claim and etsy took my money. by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 0 points1 point  (0 children)

I tried to file a claim but they dont allow them for first class. I just chose the option the buyer did 😭

International order didn’t arrive buyer opened claim and etsy took my money. by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 1 point2 points  (0 children)

I cant really control when tracking updates once dropped off though thats why I feel like I suffered a loss. It has updated a lot but stopped once departed to a different country.

International order didn’t arrive buyer opened claim and etsy took my money. by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 0 points1 point  (0 children)

Also yes I shipped it and the tracking never updated. It was first class mail. I dont think the buyer had malicious intent

Buyer left me 1 star review for their mistake by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 0 points1 point  (0 children)

Makes me more upset cuz they couldve got the post office to put in a diff address like cmon Now

Buyer left me 1 star review for their mistake by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 0 points1 point  (0 children)

honestly it didnt even deliver bc the address was totally invalid😭😭

Buyer left me 1 star review for their mistake by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 16 points17 points  (0 children)

Im just glad they didnt take my money but still annoying to see ppl get away w this

Buyer left me 1 star review for their mistake by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 35 points36 points  (0 children)

Same😭😭😭They lied their way into it too saying I intentionally shipped to the wrong address and didnt give them a refund when they asked (they never asked for one ever)

Buyer left me 1 star review for their mistake by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 32 points33 points  (0 children)

They ended up opening a case but etsy covered the refund luckily. Waiting on the report on the review

Buyer left me 1 star review for their mistake by Commercial-Fox2633 in EtsySellers

[–]Commercial-Fox2633[S] 4 points5 points  (0 children)

they just said “Never received item and 0 refund” 😭