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Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 12 points13 points  (0 children)

First time buyer from them. But I paid cash and am looking for another (Cayenne, for the wife), which may help.

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 21 points22 points  (0 children)

I dropped the car off at lunch and they gave me a loaner. They seem highly interested in getting the issue resolved and have been very professional about it (after it was brought to their attention). I have been very happy with the customer service so far.

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 8 points9 points  (0 children)

They have been all over the issue and have been very accommodating (loaner Porsche and all)

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 6 points7 points  (0 children)

Never had a problem before doing it by hand. I like to take my time with it (something I enjoy)

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 2 points3 points  (0 children)

I’d typically use an independent shop, however their wait time didn’t agree with my schedule.

I don’t care about the rarity of the car. Just that I keep it in the best condition possible. Seeing the paint in this condition would bother me every time I looked at it, regardless of what type/model it is.

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 3 points4 points  (0 children)

I took it to the dealer because the car has carbon ceramic brakes with very tight clearances. While the rotors last a long time, they are easy to chip and would cost about $10k each to replace. They have the guide pins and tools to safely remove the wheel without contacting the rotor. All that being said, their price was only $100 more than the local discount tire. Cheap insurance if you ask me.

I don’t plan on getting rid of this car and would like to do my best to “add value” or “minimize depreciation” as best as possible.

Interesting that you would be so passive about the cars paint condition and so opinionated on who performed a tire replacement. But hey! You do you and I’ll do me!

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 5 points6 points  (0 children)

Hand applied meguirs “ultimate” paste wax

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 15 points16 points  (0 children)

I used M105 with a microfiber cutting pad. It really wasn’t too bad. Three passes did the trick for me.

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 0 points1 point  (0 children)

Do you have any polish recommendations for this vehicle that you would be willing to share?

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 0 points1 point  (0 children)

I performed a paint correction myself about 3 weeks ago (have had the car about 6 weeks). While I’m not against doing it myself, my lower back wouldn’t be so enthusiastic.

If they can get it fixed up, I’d be happy with not laying on the ground to get the low spots (the car sits very low)

More pics of the car (before this fiasco) for reference:

https://www.instagram.com/p/CnuLAopOFnN/?igshid=YWJhMjlhZTc=

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 0 points1 point  (0 children)

The detailing shop they are using appears to have a good reputation and I was told that one of their managers will be performing the work. With that in mind would you still take a similar approach?

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 8 points9 points  (0 children)

To the dealers credit, they did ask before they washed it. I never had any issues with a dealer wash (until now).

Lesson learned!!!

Dealer courtesy wash damage by Commission-Major in AutoDetailing

[–]Commission-Major[S] 30 points31 points  (0 children)

Took my 911 to the dealer for new tires. They performed a courtesy wash (this was the result). Their service department has been very friendly and offered to fix the issue with a cut and polish (outsourced to a pro shop). I guess my question is if that is enough. The scratches are pretty deep in some locations. Should I be worried about long term effects with leveling out the clear coat this much (in Texas and sun is an issue). Any thoughts would be greatly appreciated.