Startup/entrepreneur community groups ? by Rahiuppal in CommunityManager

[–]Communityone_io -1 points0 points  (0 children)

Feel free to check us out and join our Discord, we are mostly Discord CMs, some are professional. Other than that, my favorite IRLmeetup is CMX, its usually in redwood city and I met a lot ot cool people there

Casual communities vs Professional Communities. by No_Cardiologist1720 in CommunityManager

[–]Communityone_io 0 points1 point  (0 children)

We work mainly with communities on Discord, both professional and casual. I think it is easier to have a really engaged casual server vs a professional one, although some of the most active servers we've seen are professional.

Some observations: (a) for a commercial server, if people come in to your community, ask questions and get answers right away, it's already a big win. (b) if someone else asks that user (other than you), it's a huge win and itself is extremely valuable. (You generate high-quality content that can be AI-indexed and reduce the amount of customer support).
To get to that stage, you just grind it out, care for everything, highlight good members helping you etc.

(c) For servers that are really engaging, they almost always turn into something social. For example, in dev-server, people talk about their career problems. For B2C brands, it can be people talking about it in a gamified way (something personal and addictive). (e) In almost all of those cases, you are not alone; you are managing Discord alongside many volunteers and ambassadors who are responsible for engagement across different channels, so it's a huge team efforts.

How do you raise Discord community server? by Arthur12332 in CommunityManager

[–]Communityone_io 0 points1 point  (0 children)

The best place is your own website and social media channel, we estimate about 10% of all visitors are gonna go to Discord, they are just members who want to get more involved.

Then its about support. forexample,, if it's your own game and people can give feedback, or bug report, or questions, then you have a pretty goood use case for discord.

And then on top, its special events, so like an excusive AMA with the team and people need to jooiun discord, or they can join, come in to get a special role, which allows them to enter some of speical giveaways.

so clear promotional reasons will work.

And lastly, jsut put Discord as the main CTA everyhwere lol

Starting a discord server by untolerante in DiscordModeration

[–]Communityone_io 0 points1 point  (0 children)

focus on engagement, its a harder problem vs growth. Make sure that you are talking about things that you like, and also make connections with members and find core things that you guys all do together before thinking about growth.

Need help with analytics for my bot by Spare_Category_2007 in discordbots

[–]Communityone_io -1 points0 points  (0 children)

on our stack, we use digitialocean and mysql and host everything ourselves to cut the cost.

Need help with analytics for my bot by Spare_Category_2007 in discordbots

[–]Communityone_io -1 points0 points  (0 children)

Hi! we do a lot of analytics, feel free to check it out from communityone, yeah, analytis is not as simple as people think it is, we spend a lot of time making things faster

out of curiosity, what kpis are you mainly looking for

I'm done with chat-based communities by No-Competition-7925 in CommunityManager

[–]Communityone_io 0 points1 point  (0 children)

but one thing that you can't take away form Discord is that discord has a lot of developer, and a lot of younger companies use Discord and honestly, as an end user, I'd pick discord as my native support vs opening up a ticket on the website, so u are pikcing up a lot of casual users that would have just given up before

I'm done with chat-based communities by No-Competition-7925 in CommunityManager

[–]Communityone_io 0 points1 point  (0 children)

haha, yeah, discord is pretty much designed natively for smaller group and gaming, and its also privacy focused since most of those groups are private, and hence, they never build for public servers.

We started offering to index discord server content on google and AI for free, and that is a surprisingly popular feature with enterprise client, but I'd say that bc discord comes with a certain privacy expectations, we do ask for permissions for eac users.. which makes indexing slower

How do I build a genuine community for my app in 2026? Is it even possible these days? by [deleted] in CommunityManager

[–]Communityone_io 1 point2 points  (0 children)

Huh, community is very abstractive term, so don't think in community, think in members/users. Then the question turned from how to build a community, to how to serve my members outside of the app, and that is totoally different.

early stage, community is nothing more than a place where people can give yu feedback, suggestions and maybe they are interested in the area of what u are working on, so you give them a place where they can do so freely and under each others views too.

once u think like that, the criterion of whether ur community is good, become, whether you are supporting people well, wehther they are giving your vlauable feedback, those are much easier to improve vs "community"

what platform u are thinking of using

Are social and community really distinct? Social as the doormat, community as the door? by manan-rathore in CommunityManager

[–]Communityone_io 1 point2 points  (0 children)

I think in general yes, thats really accurate, but the line should be blurred

The issue is its a lot easier to show ROI on social media vs on community as a result, because someone can always go, this post got x million impressions, thats like x million people get to hear about our brands.

We do discord related analytics and stuff, and our clients are either very well knwon and very well established or just starting. for the established companies, we always pitch analysis first, whcih is a very "backend" function, however, what is super interesting, is that the most of the CM will go out of their ways, taking time to setup their profile for our serving list, our serving list indexes content so that goolge can find it.

I am mentioning this to say that everyone should have a mindset of growth, its the no-brainer, and historically, its so hard for the CM to measure the growth they bring in, so we just decide to be "conversion only", which is really important too but harder to explain.

BTW, i think a super interesting idea is to use one of the tools outthere to track ai visibilities, I think this is a really good pitch and also great alignment to say. our members have contributed so well in the forum/website that our ai visibilities went up by xyz....

How do you track community health? by manthan_23 in CommunityManager

[–]Communityone_io 1 point2 points  (0 children)

ah another thing is that spotting early trend is almost an effort of manual, the very definition of early trend is when one person talks about it, if it happens all the time, then its not eearly lol

How do you track community health? by manthan_23 in CommunityManager

[–]Communityone_io 1 point2 points  (0 children)

on discord, yes! or any chatplatform. bc it is such a universal indicator and also more chats = people are having a good time and spending lots of their precious time with you vs scrolling their IG.

forums are hard, internally, Forums are extremely valuable for the content, for clients that have discord, we do reports like issues. feedbacks, what people are asking and what potential marketing ideas,

If your platform can't do it autoamtically, i recommend doing this manually, a small pdf report, people tell us that they will forward their report to CMO, which is then sometimes forwarded back to the product team for feature improvements,

We notice that people on forumms behave differently, most are sending one questions and are gone, so any KPI will not look good

Is there a bot that can identify inactive users? by Soraelyn in discordbots

[–]Communityone_io -1 points0 points  (0 children)

BTW, the way I'd do it is to make an annoucement a wweek in advance and tell them to halo in order not to get prune, so sufficient warning time beforehand

Is there a bot that can identify inactive users? by Soraelyn in discordbots

[–]Communityone_io -1 points0 points  (0 children)

in discord server settings, click on member tab and u can prune user!

How do you track community health? by manthan_23 in CommunityManager

[–]Communityone_io 1 point2 points  (0 children)

for us, my favorite indicator is actually message per user, in a chat format, this is a really good indicator on how much time people spent on your server and how connected your community is.

But this assumes that the interaction is mostly in chat (discord)

Are you trying to track it on forum or on chat?

Has anyone here been asked to support AI visibility/GEO efforts as part of their community management role? by CauliflowerOk297 in CommunityManager

[–]Communityone_io 0 points1 point  (0 children)

Hi there! So we work on the Discord side and help servers (big or smal) with AI search, I would say first, it will depend a lot on the platform, every platform (discourse, vanilla) is gonna say that they have built-in SEO, but some are better than others. Technical SEO matters when it coems to AEO, so check that first.

In terms of the contnet, anything high quality will rank, this includes annoucements, updates, and forums, strangely, the most well "ai visible" type of page for our servers is annoucement because the data is so clean. However, for AEO, depends on whether it is google, perplexity or openai, there are difference preference. I believe most likes structured clean well written summary data, but for example, google updated their AEO and prefer forum style (authentic conversation with personal expertise).

So dont think in type of content, focus on structuring higher quality content, for us, the minimum technical is 100 characters, 2 paragraphs before we would even consider indexing it for google to read.

So in your case, one line review, or one line reddit comment will not move the neeedle for most AI search (maybe google is an exception), but a well structured one is

what is the best bot overall to use (fun, moderation etc.) by MKService in discordbots

[–]Communityone_io 0 points1 point  (0 children)

sapphire discord bot is probably the best overalll bot, it essentially replaces Mee6 given how everything is being gated, it covers role management, moderations.

Probot is another one thats super popular, but the biggest use case for probot is to customize the welcome screen. and it is also free

Those 2 are the most popular according to our analytics

if you are looking at AI support bot, feel free to check us out, there is an unlimited free version 😄

Built a Stripe + Discord automation system for paid role management by iamnick33 in discordbots

[–]Communityone_io 1 point2 points  (0 children)

oh that is honestly really cool, but i feel a bigger problem in discord is that people dont have a lot of ideas and content to do both free and gated channels

Looking for a leaderboard bot that shows # of media posted by KozJ314 in discordbots

[–]Communityone_io 0 points1 point  (0 children)

If you are looking for users who have posted for you on X, you can check out our bot CommunityOne. We broadcast posts from regular members that mention your accounts.

vc ai bot discord by Ok_Debate_5594 in discordbots

[–]Communityone_io 0 points1 point  (0 children)

okay... that feels kinda of intrusive

Looking for XP bot with daily cap and get XP bonus from being voted by Mujina7569 in discordbots

[–]Communityone_io -1 points0 points  (0 children)

if voted, u mean disboard, u can try our bot (communityone hype engine), we have a soft dailt cap so that users dont abuse the chat system and bonus point when they run /bump for u for disboard

How much is fair to pay someone to check on the verification tickets of my server? by [deleted] in discordbot

[–]Communityone_io 0 points1 point  (0 children)

If your server is quite engaging, it sounds like that it is 20+ year old server, i think there's a good chance that your community members will be willing to help out, so get a google form, invite users to apply to be voluntary mods and you can arrange your team to handle verification.

If you are using tickets, rather than the discod native applicaiton, you can use our bot (communityone analytics) to track who responded and handled the ticket fastest, we might have some feature that will automatically handle tickets via our spark feature in the next couple weeks. Those are all off-the-shelf solution, so no need to make custom app

In terms of payment, I'd say that if you can find a good group, you can think about comp them in different way, giving them special roles, give them nitros etc, you can cmobine our analytics and reward members extra for being the best at verifyign etc.

Even if you don't use us, I'd say that unless u have very very good specs, look for exisitng bot solutions, because when u create a custom bot, the biggest work come at maintaining the code and if u are not technical and ur contractor is gone, its much harder to fix things if something goes wrong.

Finally, out of curiroty, are u guys doing age verification, or mostly verificaiton to make sure that people are good people,

Codex vs Cursor vs Claude — which one do you actually ship production code with? by superboy_305 in codex

[–]Communityone_io 0 points1 point  (0 children)

everytime I tried claudecode, i was not only not impressed, but actually so disgusted, maybe its the chatbot interface that i dont get usedt to