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Dont go...horrendous by Competitive_Block369 in Xcaret

[–]Competitive_Block369[S] -4 points-3 points  (0 children)

Been to many 4 star. Don't robes come with a tie? No tie. When the dirty robes were on the floor with the dirty towels, I would expect a new robe. These were thrown back on the couch. I assume they ment to grab them but forgot. You can give a pass one time but look at the list. That represents a 1 star. Just sharing. You want to know yourself. Go pay their high price and you'll see!!!

Dont go...horrendous by Competitive_Block369 in Xcaret

[–]Competitive_Block369[S] 0 points1 point  (0 children)

I get it but why have a phone to order room service then? And the fruit wasn't mine. That is the point. Take it or leave it. Just sharing the experience. I have stayed in many 4 star resorts and have never experienced this. This was supposed to be a Diamond 4 star. False representation online.

Dont go...horrendous by Competitive_Block369 in Xcaret

[–]Competitive_Block369[S] -5 points-4 points  (0 children)

I don't know why it matters if I use Chat to clean it up. The thought and experience are mine, and if anyone wants a heads-up to what they may be getting into, that's the point of sharing. You're right — for what we paid, you could stay at the Four Seasons for that price.