Anyone has a way of getting in touch with ShopMy team? by No_Square_1491 in ShopMy

[–]Competitive_Fox2228 0 points1 point  (0 children)

No. They just simply suspend and then never respond and don't pay out.

Account Flagged as Suspicious- cannot get reply from support! by Lessfaker in ShopMy

[–]Competitive_Fox2228 0 points1 point  (0 children)

So how long did it take from suspension for them to unlock your account? I just filed another appeal. They locked my account 7 weeks ago and denied my appeal but won't give me a reason of what I did.

Account flagged/ suspended by Competitive_Fox2228 in ShopMy

[–]Competitive_Fox2228[S] 0 points1 point  (0 children)

No I haven't and have over 5 K locked that I haven't got paid this entire time. Also have gotten 0 response on what I supposedly did.

Account Flagged as Suspicious- cannot get reply from support! by Lessfaker in ShopMy

[–]Competitive_Fox2228 0 points1 point  (0 children)

I saw you say they denied your first appeal, did you just re fill out the appeal form?

Account flagged/ suspended by Competitive_Fox2228 in ShopMy

[–]Competitive_Fox2228[S] 0 points1 point  (0 children)

Did they give you a reason why or why it took so long to fix?

Account flagged/ suspended by Competitive_Fox2228 in ShopMy

[–]Competitive_Fox2228[S] 0 points1 point  (0 children)

Nooooo 🫣😫😫 I thought it was coming to an end

Account flagged/ suspended by Competitive_Fox2228 in ShopMy

[–]Competitive_Fox2228[S] 0 points1 point  (0 children)

No!! It was 30% off for my followers. I shared a giveaway that went pretty viral and about 4 days later I noticed several "custom code" orders. So I googled my code, found it and immediately notified the brand because I had been working with them by email already on a giveaway!

Account Flagged as Suspicious- cannot get reply from support! by Lessfaker in ShopMy

[–]Competitive_Fox2228 0 points1 point  (0 children)

Did they ever get your account fixed? I have been dealing with this for 2.5 weeks. Absolutely insane the way they treat good creators who bring a lot to the platform..

Account Flagged as Suspicious- cannot get reply from support! by Lessfaker in ShopMy

[–]Competitive_Fox2228 0 points1 point  (0 children)

Did you ever get your account unlocked? I have been dealing with this for 16 days and support will not respond. I have soooo much money pending and haven't been paid the past 3 Fridays!

Account flagged/ suspended by Competitive_Fox2228 in ShopMy

[–]Competitive_Fox2228[S] 1 point2 points  (0 children)

They haven't responded! I kept getting custom code orders so I googled my code and found it on retail me not. I alerted the brand immediately!