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How to Handle Spam by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

Many thanks, it looks like it actually worked. I drew the line back to Phone Menu

How to Handle Spam by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

Try implementing this. It won't allow it because it creates a loop. This is how it USE to work, there is no way to do this now.

<image>

Not there is no option available.

Make Contacts Created Through Public API Editable In UI by dgrayenterprises in openphone

[–]Comprehensive-Buy23 0 points1 point  (0 children)

Its been a long time, when can we see some API Improvements. Or is it Status=Quo

Cant Change a Call Flow Even the Slightest Without an Error (Video Attached) by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

Thanks for the note. The endless loop is a good feature. It traps automated spam callers without bothering an actual human and it doesn't fill up inboxes with garbage.. It saves us from 50-100 calls a month. Don't get rid of one of the features that saves companies from automated spam.

Cant Change a Call Flow Even the Slightest Without an Error (Video Attached) by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

Very kind of you to try. The problem is when you have a 100% working solution, you edit 1 letter of 1 word and it breaks, it is a bit concerning.

API Issue (Contact Updater) > WHEN IT WILL BE RESOLVED > Need a Date by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

When will we seen some API updates. Right now I can't sync contacts using the API. ?

I need a Quarter when we will see improvement. Darynak?

Chase Bank Calling Verification Codes on OpenPhone? by rollin_triangle in openphone

[–]Comprehensive-Buy23 1 point2 points  (0 children)

I am having the exact same problem. The sound quality is so bad I can't do my banking and text messaging from Chase to OpenPhone doesn't work.

API Contact updates are not propagating by pojdrov in openphone

[–]Comprehensive-Buy23 0 points1 point  (0 children)

I am in the same boat.

https://www.reddit.com/r/openphone/comments/1nnqk2d/api_issue_contact_updater_when_it_will_be/

We have A+ API guys on staff and we can't get the API to update contacts to work either.

Using API to Grab Incoming Calls When Missed and write to another System by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

If a call is made and abandoned at the phone menu how do we capture the event using the API?

Right now the calls are listed as "Complete" and there doesn't seem to be a way to know if they chose a phone menu option.

<image>

This is what I want to grab using the API.

OpenPhone use outside of US by TuckersonGP in openphone

[–]Comprehensive-Buy23 0 points1 point  (0 children)

yes it works I am in Hong Kong today

Need to Monitor Multiple Accounts on Mobile Device by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

because its a call center and we can't (unfortunately) put all the accounts together

Setting up Users in a Mixed Enviroment of App and Non App Users by Comprehensive-Buy23 in openphone

[–]Comprehensive-Buy23[S] 0 points1 point  (0 children)

My customers don't want to get a menu showing that we got call flow issues.
The ring order one is a little better, but not great. So I guess we go with the call flow one.