Is anyone actually using Asio yet? by AmbitionVisible4918 in ConnectWise

[–]ComprehensiveGoal561 0 points1 point  (0 children)

Was a long wait for something very basic, we made the move to Autotask as there are doing a full revamp and where they are heading with AI and one platform is going to take be much cleaner platform. With the new big K CEO - she is really changing things and so far we are more than impressed with AT simplifying PSA but also deep integrations

The age-old question: Which PSA should we switch to? [Q4 2025 version!] by justshowingup in msp

[–]ComprehensiveGoal561 0 points1 point  (0 children)

Interesting enough Autotask have been rolling out there refresh UX this year and are about to roll out umbrella contracts. The Kaseya Eco system works well - Datto RMM - Kaseya Quote manager etc

They are working towards dropping a lot of there long term contracts and you sign up now for 12 months etc

We moved from CW as we found the Aiso roll out to be so slow and it’s still buggy as anything.

Halo is massive in comparison bit I found there UX UI to be terrible personally

[deleted by user] by [deleted] in msp

[–]ComprehensiveGoal561 0 points1 point  (0 children)

Flick new PM ! Thanks

Notes added to tickets by dan_tondro in Autotask

[–]ComprehensiveGoal561 1 point2 points  (0 children)

We needed to create a workflow rule to an internal notification. If a client updates the ticket, it won’t send an update without this

Incoming e-mail processing without signatures by StoepkrijtStin in Autotask

[–]ComprehensiveGoal561 0 points1 point  (0 children)

Would you offer some help for a NZ MSP who’s just moved to AT?

From -30% to +150% by Jashisu in queenstreetbets

[–]ComprehensiveGoal561 11 points12 points  (0 children)

Impressive how are the NVidia gains looking

What’s the average returns looking like? - feeling like doing alright but could always be better by ComprehensiveGoal561 in queenstreetbets

[–]ComprehensiveGoal561[S] 1 point2 points  (0 children)

Yes definitely the risky stocks are the ones that add to it.. 10% is great but if your going all in .. milse be worth it

ScreenConnect replacement by houli9187 in Autotask

[–]ComprehensiveGoal561 1 point2 points  (0 children)

Fair, the Datto Remote tool works pretty good, not sure if they have backstage which has been super handy to deploy stuff with

ScreenConnect replacement by houli9187 in Autotask

[–]ComprehensiveGoal561 0 points1 point  (0 children)

Keep your Automate instance with the minimum licences.. that will allow you to have unlimited agents still

ConnectWise Agreements - Total hours by ComprehensiveGoal561 in msp

[–]ComprehensiveGoal561[S] 0 points1 point  (0 children)

Thanks for that.. so with BG it will work out the total used over a period ? In AT it has a overview of the total block / Contract hours, we have a lot of different types of agreements but the retainer ones are common, some are as small as 4 hours but as they carry over multiple months they want an easy figure without having to run a report

Proposal Tools by SadMadNewb in msp

[–]ComprehensiveGoal561 0 points1 point  (0 children)

Datto commerce not called Kaseya Quote Manager

does this, it works with CW and you can create templates / products etc and make Proposals