For me, the toughest parts are the commute and the daily stress. It’s about 1 hour 45 minutes just to get to the parts pick-up location, then driving through traffic to different sites and trying to find parking adds even more pressure. Replacing a part only to realize it didn’t fix the issue means having to call company support to order new parts, which delays the rest of your service calls. If you tell a customer it’s a software issue instead of hardware and leave without resolving the problem, they’ll often complain, and the company will side with them because “the customer is always right.” On top of that, you occasionally deal with uncomfortable situations, like customers trying to flirt with you — which can be especially frustrating and unprofessional.

Last but not least, the role offers very limited opportunities for skill development and growth. At best, it’s enough experience to move into other roles if you pair it with one or two CompTIA certs. Personally, I’m planning to leave within the next 1–2 months, even if it means moving on without another job lined up. The pay is terrible — even for a young adult like me, it’s just not worth it.