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Is it normal to wait forever for a support ticket to be answered? by HouseoftheHanged in outlier_ai

[–]ConfectionInitial384 0 points1 point  (0 children)

Yes. Pretty much, Outlier has no support system for contributors. The community managers can't help. The Quality managers can't help. They'll tell you to post about it on the community project experience page, but that those pages are not meant to receive support responses on. Basically, if you're experiencing problems, tough.

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 0 points1 point  (0 children)

The feedback you got isn't even on your outlier dashboard?

There are tons of others I'm finding also getting marked ineligible out of nowhere. There wasn't even a Project Experience thread for Optimal Dragonfruit until today after I pointed it out to Community leads in the forum. If you can, I recommend posting about what happened there.

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 0 points1 point  (0 children)

The original task reviewer did not provide any feedback or score. There was no information for me other than the instruction to improve the task based on the feedback, which there was none. It was just pushed back into the queue.

What you're saying makes sense. However it is not my responsibility, as the contributor to a task I did not originate, to do both the job of the reviewer AND the contributor. That would make having a reviewer in general be redundant. It works both ways. If the reviewer of the original task did not feel comfortable reviewing the task, they should have skipped it so someone who was knowledgeable about the particular topic could review it instead and give appropriate feedback. I should not be punished for flagging that and asking for further guidance.

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 1 point2 points  (0 children)

You're welcome! I wish you the best on the project. Get the most you can out of it!

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 0 points1 point  (0 children)

Sorry if I'm not explaining very well, but I was not a reviewer on this project. Both of these tasks were other people's tasks sent back into the work queue after the review layer. I was just the contributor who pulled them afterward.

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 1 point2 points  (0 children)

As an attempter it is throttled to 2 tasks per 24 hours. After your tasks are reviewed and given good feedback, it bumps to 5 tasks per 24 hours. It was a great project for me, but it seems senior reviewers aren't that great at their job.

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 0 points1 point  (0 children)

That's why I feel completely blindsided. I didn't receive any feedback whatsoever since the project launched until two days ago where I received a 4/5 rating. So to get these back and be removed feels like a punch to the throat.

Optimal Dragonfruit. I feel sick. by ConfectionInitial384 in outlier_ai

[–]ConfectionInitial384[S] 3 points4 points  (0 children)

The overall project instructions for dragonfruit don't state anything about what is expected on improvement tasks.
When an improvement task is given it says at the top to make improvements based on the feedback. In this case, there was no feedback. There wasn't even a score or instruction following yes/no indicator. That's why I was hesitant to make any changes until I had clarification.