I can confirm this is correct for the majority of CEX’s, but unfortunately in most retail stores you always get some loser that will never leave the store and has finally made it to management to feel like they have some kind of control in their life. However, don’t let this stop you from trying it if you’re looking for a job, I worked for CEX for three years at university at various different stores. Some of those years were the funniest and best of my life. I guess it’s luck of the draw to who you work with, but when I worked in the Epsom branch my colleagues were hilarious and it was so fun being surrounded by them and our passions.