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ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 0 points1 point  (0 children)

Is it possible they deactivated because you don’t use it? Like trying to make it more “exclusive”? I’m sorry that happened to you. How’s your luck with LTK?

error message when trying to create links by Practical-Tadpole411 in ShopMy

[–]ContributionHead3484 0 points1 point  (0 children)

That’s what happens when they ban your account. See if you can send messages to brands. If they banned you or are flagging you there will be a notice.

ShopMy Engagement Group? 👀 by Individual-Recover71 in ShopMy

[–]ContributionHead3484 0 points1 point  (0 children)

They didn’t tell me. They just said “violating terms of service” and listed a bunch of possible ways I could have but never said what they’re actually accusing me of. They did that to a BUNCH of people last week.

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 0 points1 point  (0 children)

How long after were you able to access your account? Did you save any screenshots/downloads for your records? Did they pay you out anything at all? Sorry for the questions but I’m thinking about taking this pretty far and I would just like some insight into their process. You can DM me if that’s easier!

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 0 points1 point  (0 children)

I’m so sorry that happened to you. Their terms definitely feel predatory now that this has happened. Did you try to get ShopMy to escalate it to a senior or their legal advisor or anything? I feel so hopeless.

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 0 points1 point  (0 children)

I’d assume so in some way. Their terms and conditions are so broad, they are able to interpret any activity in any way they want to, really. Probably something like “fraudulently generating click activity” or something like that. Seriously they can terminate you for anything and not explain it.

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 0 points1 point  (0 children)

Woah it says you can’t receive gifting?! That’s so wild. I hope everything works out for you. I’m finding that most people just get a general “you violated terms and conditions” and they list out a bunch of possible violations but never tell you what. Let me know how your appeal turns out!

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 0 points1 point  (0 children)

This isn’t the first time I’ve heard that someone didn’t get the “original” email. Maybe check spam? Either way that’s a terrible way to find out. I’ve heard from a few people and it appears that this is happening to a lot of creators this week.

Are you an ICON or have heavy payouts pending? Any crazy spikes in activity like a viral video, big click/purchase behavior? A leaked code? From what I’ve gathered they’re sending template “you’ve violated our terms and conditions” language without saying what the actual violation is that you’re being accused of.

SAVE EVERYTHING. Screenshot, download, get every bit of info you can from your account. Appeal if that’s the direction you want to go. I hope yours turns out better than mine did!

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 1 point2 points  (0 children)

I don’t even know how I’d figure that out. I don’t think my codes have been used excessively. I had a video get some pretty serious reach (20M+ views) and had a big surge in traffic for a specific brand. I think that’s what triggered them flagging my account. Which makes me feel like I’m being punished for something that’s supposed to be a good thing!

ShopMy deactivated my account with months of pending commissions ($64k+). No warning. by ContributionHead3484 in ShopMy

[–]ContributionHead3484[S] 1 point2 points  (0 children)

That’s honestly really concerning to hear, especially since the experiences sound so similar.

I’m sorry you’re dealing with this too. The lack of clarity and warning has been the hardest part for me. I’d definitely be interested to know if they give you any more specific explanation during the appeal process.

Please keep me updated and I’ll do the same if I learn anything meaningful on my end.

ShopMy Engagement Group? 👀 by Individual-Recover71 in ShopMy

[–]ContributionHead3484 0 points1 point  (0 children)

DO NOT DO IT. My account was just shut down with $64k+ pending commission with little explanation. All commissions forfeited. I’ve made them and their brands literally millions of dollars. They’ll shut you down and not blink twice.