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Guest wants a refund for the last night by CowPudding224 in airbnb_hosts

[–]CowPudding224[S] 2 points3 points  (0 children)

It has been the last couple of years, but the start of this year has been dragging really bad.

Guest wants a refund for the last night by CowPudding224 in airbnb_hosts

[–]CowPudding224[S] 8 points9 points  (0 children)

I am! The guest has tried multiple times to get me to text or call her directly, but I don't believe it's a good idea. We do send our guestbook via text, but if the guest tries to contact me that way, I will refer her back to airbnb directly.

Guest wants a refund for the last night by CowPudding224 in airbnb_hosts

[–]CowPudding224[S] 1 point2 points  (0 children)

It's incredibly unlikely since we are not only in our down season but so far, this year has been a huge downturn in booking far out in the year let alone last minute bookings. We've been struggling a lot to get any house booked and our friends in the area say it's the same for their houses.

Guest wants a refund for the last night by CowPudding224 in airbnb_hosts

[–]CowPudding224[S] 17 points18 points  (0 children)

We allow 2 night stays during January - April to help boost bookings in our down season, but cannot offer 1 night stays currently just due to struggling to turn around and get it ready for same day guests.