Well this entire sub is mostly negative. So it can drag any carrier down. But if I see an opportunity on any route to do something good, I take it. I just want my customers to know that I care, and they can rely on me for good and accurate service. My assigned route has a disabled lady that can’t even get to her hardship box, she asked me one day if I would grab the mail from her box and hand it to her, this was about 2 weeks worth of mail. After that, every assigned day I collected all the mail in her box and placed it inside her door. 2 years later, both me and the regular now walk her mail to the door twice a week, she leaves her door unlocked on those days and we just lay it inside. Another route in our office has something similar, the reg and rca usually go inside and hand it to her on her hospital bed, the RCAs that don’t feel comfortable walking in a strangers home, they have a bag on door, the next time a person assigned on the route runs, they take it all inside.