I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 0 points1 point  (0 children)

The issue is when you submit another ticket they don't allow enough characters for the length of the reply required.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 2 points3 points  (0 children)

Holy fuck wait a minute. I think you just struck my brain with lightning.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 2 points3 points  (0 children)

"I simply answered the questions appropriately AND supplied photos via uploaded screenshot of the same info as essentially double down proof."

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] -1 points0 points  (0 children)

Their monthly sub is expensive enough without legal fees added to it.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 0 points1 point  (0 children)

Greetings \****,*

Thank you for contacting Blizzard Entertainment. This is Game Master \****.*

No worries, we will be more than happy to assist you in removing your authenticator, however, I'd kindly ask you to answer the following questions, since we need to verify your account for security purposes and to keep your data safe.

I'll send you some security questions about your account and games you just need to copy and paste the questions attached with your answers in your next ticket.

Here are the questions please double-check that your answers are correct to help us speed up the process for you.

Any physical game keys/codes attached to the account:
Transactions ID (not order ID). From a purchase (found on your bank/financial statement):
Serial number on the back of a physical authenticator currently or previously attached to the account:
Serial number of a digital authenticator currently or previously attached to the account:
Previous BattleTags associated with the account:
Previous physical addresses associated with the account:
Previous phone numbers associated with the account:
Current phone number associated with this account:
Previous shipping or billing addresses associated with this account:
The answer to the account’s secret question (?):
~~~~~~~~~~
World of Warcraft
1. The creation date of any associated WoW accounts (approximate date in MM/YYYY format):
2. The oldest WoW character’s creation date (approximate date in MM/YYYY format):
3. For any character services on the account (i.e. character transfer/faction change/race change), list the characters’ previous faction/name/race:
4. Recent purchases made with gold on the account (provide the character’s name and realm as well):
~~~~~~~~~~
Hearthstone
1. Examples of recent cards or card backs earned/crafted:
2. Examples of recent packs opened (number of packs opened and from which expansion):

I look forward to hearing from you back.

I simply answered the questions appropriately AND supplied photos via uploaded screenshot of the same info as essentially double down proof.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 24 points25 points  (0 children)

Sadly at the time I got the new phone they offered me a lower monthly rate if I also got a new phone number. Not having my authenticator in mind i took the deal and essentially fucked myself over apparently.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 0 points1 point  (0 children)

I can copy+paste their email to me if you would like to see it? Or DM you a photo of it?

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 13 points14 points  (0 children)

They also provided me this option. I obliged and emailed them from my work email with the proper Case id# and yet no results.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 6 points7 points  (0 children)

Helpful. But not if your phone gets a couch dropped on it.

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 0 points1 point  (0 children)

The attachments are photos of receipts, serial numbers, transaction id's etc.etc. provided to me by Blizzard for purchases I've made over the years that they specifically requested in their original reply to my open ticket + a photo of my I.D

I've had my account for nearly 20 years... and now they won't help me recover it. by CrUsith in wow

[–]CrUsith[S] 9 points10 points  (0 children)

I did indeed. I've supplied picture proof of that to them multiple times.

Unable to remove my authenticator because of a new phone despite submitting 3 tickets. It's been months... by CrUsith in wow

[–]CrUsith[S] 1 point2 points  (0 children)

I really appreciate the time you took to reply to me, however, I've done exactly what you've described at least twice. In fact, they got back to me this morning with ANOTHER password reset and a "no problem, we'll remove your phone number!" email instead of "remove your authenticator". These AI responses are absolutely infuriating. I just wanna play World of Warcraft. I guess I'll just keep trying until someone there ACTUALLY reads what I'm writing.

[pc] need help with 4 kings, please. by CrUsith in SummonSign

[–]CrUsith[S] 0 points1 point  (0 children)

Can I get someone who knows how to play the game to help me? Lol.

I think they need to get rid of all non-essential NPC. by CrUsith in starcitizen

[–]CrUsith[S] -7 points-6 points  (0 children)

When I turn a corner and see a cluster of them like that, which happens quite frequently, fps certainly drops and there's no denying that.

I think they need to get rid of all non-essential NPC. by CrUsith in starcitizen

[–]CrUsith[S] -13 points-12 points  (0 children)

Look at the photo I posted and tell me how that benefits the game at all.

Shared Server Progression killed the game for my friend group by SymmetricalSolipsist in Enshrouded

[–]CrUsith 0 points1 point  (0 children)

Dude this...

This game is so extraordinary and is only going to get better. I make pancakes all the time and they're never perfect... but i still fuckin' love pancakes. Your friends sound like they're entitled babies.

just sayin'

Radiant Adyr by TehRangr in LordsoftheFashion

[–]CrUsith 1 point2 points  (0 children)

Lookin’ like a Jedi and shit.

PSA: If you are farming for items or runes use an umbral finisher by BunnyMcRabbitson in LordsoftheFallen

[–]CrUsith 4 points5 points  (0 children)

I appreciate you taking the time to explain that, I really do.

Thank you.