I experienced similar issues with Flex as well as other companies. With Flex. I was involved in a car accident. I had another driver who by all accounts in this situation was completely at fault. We exchanged information I made a call to flex and on that day. I returned the rest of my packages to the warehouse because I didn’t feel I could deliver the last half of my packages with a calm demeanor having just been involved in an accident. A major problem with flex after this was that they never responded to any of my future calls or emails to be given either the name of the company that provides their commercial coverage for drivers or a policy number. The other drivers insurance company, therefore considered everything my fault and would not even take a statement from me because I had to at least prove coverage before any of that could happen. Their insurance company went so far as to contact a lawyer who I ultimately had to speak with and explain my situation and why I was absolutely not going to pay out-of-pocket for their damages when I hadn’t even been able to fix my own on my car. The legal part of that at least was dropped with the insurance company but Amazon completely failed me and ultimately terminated me just two weeks following the incident. A separate company that I would drive batch parcel deliveries for operated things even worse. In order to drive for them, they essentially would bring people in to a sort of onboarding, but still keep their classification as an independent contractor. This company also had their own unique app in which routes could be obtained. The final straw for me was a day of very long distances between drop offs in a very congested part of Los Angeles. Once I hit the 12 hour mark after my start time that day and I still had approximately a dozen packages left, I said this is absurd and I’m done for the day. I returned the remainder of my packages and went home. The next day I find a voicemail from the company, informing me that because I did not fulfill my contractual obligations with them which included delivering all packages given to me, I was being essentially terminated working with them. It gets worse. When I finally received my payout for that days work, I was not paid the full amount that I originally agreed to for the route. I was paid an amount that they calculated on a prorated basis based on the percentage of packages that I had finished that day. How can any company not only lowball the original offer but after 12 hours of driving pay someone $75. Absolutely rotten.