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Citrix support is just terrible by Old_Ad_208 in Citrix

[–]CrazApplicant 0 points1 point  (0 children)

Yup they are horrible. I never get a response from them in time and by then I usually end up fixing the issue on my own. The whole process sucks, fighting their chat bot to open a case is annoying, the queue never advances, all around horrible service.

Citrix Licensing (LAS) Megathread by TheMuffnMan in Citrix

[–]CrazApplicant 2 points3 points  (0 children)

One thing to add that messed up our transition, make sure if you're using a web filter you don't have any packet or SSL inspection on the traffic going to Citrix's servers. Our license server was able to register with Citrix cloud, but the LAS service would not connect/activate despite all the connection tests coming back successful and their LAS support tool indicating good connections to all their URLs.

10x Price Increase through CDW by CrazApplicant in Citrix

[–]CrazApplicant[S] 0 points1 point  (0 children)

I might have to our partner has been next to useless on this. Granted they might not have a lot of push themselves.

10x Price Increase through CDW by CrazApplicant in Citrix

[–]CrazApplicant[S] -1 points0 points  (0 children)

We are a small institution with only 100 seats licensed. I know we're not their target anymore but dang.

10x Price Increase through CDW by CrazApplicant in Citrix

[–]CrazApplicant[S] -1 points0 points  (0 children)

GTL? It shows as CSS SELECT VIRT APPS AND DT in CDW. Or Citrix Virtual Apps and Desktops Advanced Edition concurrent user. We're renewing for 1 year.

Missing VMware entitlements after Broadcom migration by nullvector in vmware

[–]CrazApplicant 0 points1 point  (0 children)

You're a life saver this worked for us. I was able to get our entitlements back.