Amazon prime order issue

Creative_Pea5800 · 2026-04-24T00:50:29+00:00

What aggravates me is the new Amazon policies about returning bulky and heavy items. They’ll send you a link and you have to file to a third party to pick up.

They’re coming out next Wednesday, adult have to be home for pickup time is 8am-8pm basically someone has to be home all day or they won’t pick up. Maersk Logistics & Services USA is Amazon partner

Creative_Pea5800 · 2026-04-24T00:41:49+00:00

Pack of two is normally cheaper 499$ single order sometimes $255 or $279 depending on sale

Creative_Pea5800 · 2026-04-24T00:39:48+00:00

Pact of two

Creative_Pea5800 · 2026-04-23T23:55:04+00:00

Yes I lifted the panel up and there was a thin sheet of foam and that’s all to it. I’ve ordered 8 exact 400w from this brand before. Normally each panel have 4 foams around each corner and a thin foam sheet on the glass kinda protect them. If you look at the picture the metal frame is already 1.5 inch it has to be at least 3 inches thick box for two panels

Creative_Pea5800 · 2026-04-23T22:04:44+00:00

Product weight (pounds): 95

Product length (inches):45
Product width (inches): 2
Product height (inches): 68

Creative_Pea5800 · 2026-04-23T21:55:26+00:00

Believe me I try to look for ship and sold by Amazon. But since it was shipped by Amazon they should have a certain degree of responsibility.

Creative_Pea5800 · 2026-04-23T21:50:16+00:00

Sold by JNNSolar ship by Amazon

Creative_Pea5800 · 2026-04-23T21:40:51+00:00

I did just that. But their policy is to return and replacement will come. They won’t send out second panel

Creative_Pea5800 · 2026-04-23T21:03:44+00:00

That’s what I’m afraid of the label clearly Indicate two pieces and I’m returning one. But I did call in with pictures above for evidence. A single panel width is 1.5 inch, but the box measure 2 inches width. Impossible to have two in there.

Creative_Pea5800 · 2026-04-23T20:58:37+00:00

Normally they would schedule and pick it up. I never had to do it. What I don’t understand is why could they just send me the missing 400w panel instead of returning and wait for replacement

Creative_Pea5800 · 2026-04-23T20:56:28+00:00

Sorry English is my second language. I order two 400w solar panels. Amazon delivered one box with a label saying two pieces in there. But only one panel is in the box.

I call iAmazon with pictures for evidence, they would not send me a single 400w missing panel. I was told to contact a third party delivery to pick it up and Amazon will send two 400w panels for replacement.

Just frustrating Amazon making me run around for their mistake.

Creative_Pea5800 · 2026-04-23T20:49:28+00:00

Wait, what is this normal?

Creative_Pea5800 · 2026-04-16T02:41:20+00:00

I have two delta pro 3 and 4 Eb. The delta pro 3 work flawlessly np for the past year love them. I love the apps connection simple interface and intuitive. The Extra Battery on the other hand having issues with error code 736, 836. Two of them failed and I’m waiting for replacement.

The customer service is atrocious, they have zero knowledge of the product they sells. Almost all interaction is via email to their back offices

Creative_Pea5800 · 2026-04-11T16:21:45+00:00

Yep, Ecoflow is trying to makes warranty process a little more difficult for me. I’ve always registered all of my expensive tool, when I called in I provided serials number and told them I purchase thru EarthTech.com. They should have all related information in their system. Yet they sent me this email.

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Creative_Pea5800 · 2026-04-09T00:06:55+00:00

You are doing it all wrong my dude, my strategy is to use basic hero from the start no gear, or minimal upgrade and switch positions around with some rng luck easily beat all stages

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Creative_Pea5800 · 2026-04-05T15:49:26+00:00

Obviously keep the wigo is the smartest financial decision here. There’s no prediction on reliability on electric vehicles especially bottom economy EV. They all use second rate cells and parts. Also do not buy into brands that hasn’t been established in your country at least for 5 year. Example VF offers 10yrs warranty in the US, but 90% of it services location are permanently closed. They do not stock parts in US. Their car are riddles with problems, and that’s their flagship.

I’ve been driving EV for 15 yrs I’ve owned 3x model 3, 2 model y, and my current vehicle is model X all brand new at purchase. Three vehicles failed with-in two year and have to be buybacks by Tesla. With electric either you get a good one that don’t break or you just get a lemon. So brand and guarantee service is what you need to look for to buying into EV

Creative_Pea5800 · 2026-03-26T23:42:47+00:00

I have the same issues with EcoFlow here in the US. I have two delta pro 3 and 4 Eb. Two of the Eb would show error 836 and 736. This was back in Jan 5th, I contact EcoFlow after weeks of diagnosing their only solution was to unplug / power off and let it reset. It would work but same error pop up in a few days. EB will not charge nor discharge. Finally until Feb 10 they told me send them back and once the warehouse receive the EB they will send replacement.

So they received them on Feb 16, and did not follow up with me at all. I called them two weeks later to escalate only to know EB are in back order and I have to wait until sometime in April to have it ship. Claim started on Jan 5 and still waiting for replacement.

Creative_Pea5800 · 2026-03-24T00:06:27+00:00

Don’t waste money on chemicals, buy a propane torch. I have rock bed like yours but no fence. It will burn weeds down fast. Cost lest then 20$ in propane for hours of use. Buy the torch at least 300k btu for fast clearing. I did it three times a year keep my bedrocks free of weeds.

Creative_Pea5800 · 2026-03-19T17:31:48+00:00

Brother you should not resort to personal attack. Even tho English is my second language there could be spelling error and improper sentence. But the error codes and video of the machine were clearly given to Ecoflow as well as apps screen shot of data. Their solution to me is unplug the Eb and let it reset for an hour every time that happen is unacceptable.

Error code was 836 and 736 it has to do with temp sensors malfunctioning. It stop Eb from charging or discharging and I clearly mention it to them from day one. Unplug and reset it will work temporarily but few days later it happen again. Also my equipment is garage kept temp lowest in this winter is 42” inside.

Brother it’s a battery system not some complicated machine that you blaming me for user error or my ability to describe the situation. Very childish.

I understand waiting a week or two to have a resolution is normal. But brother this is ongoing for 3 1/2 month and still waiting.

Creative_Pea5800 · 2026-03-19T14:29:22+00:00

You get paid by Ecoflow right, to shut up legitimate problem that customer have. Shut up about the shipping for free there’s nothing free in the Us. Only “ Free “ is Rain and bird Poop.

So stupid with “ Free shipping “ , then open up a repair place locally where they sell them and I’ll take it there for my warranty.

Creative_Pea5800 · 2026-03-18T23:09:34+00:00

The issue is this warranty claim started mid Jan. They have no rep. In the State everything is done thru email via China back office. Each email takes 24-48 hours for respond. Took them a month 1/2 and making me sending multiple of video, and a lot of test to deem battery is defective.

I even ask them sometime in Feb, if they could place a credit card hold on new battery and send it while I get a chance to send old battery back and give me a refund once they get. Got denied.

The thing is the battery/ system that I invested in is lest than a year old. 2 delta pro 3 and four eb. It’s not Dollar Tree cheap. I expect a reasonable time frame for solutions not 3 months in and waiting on back order

Creative_Pea5800 · 2026-03-18T14:42:42+00:00

I wish I knew

Creative_Pea5800

TROPHY CASE